British Council is seeking a visionary Director of Customer Operations Delivery to lead a global Customer Operations function. The role focuses on shaping a 3-5 year strategy, driving digital transformation, automation and performance improvements across international markets while partnering with senior stakeholders to prioritise investments and transformation initiatives.
The position requires senior leadership experience in customer operations, strong financial acumen and the ability to
#J-18808-Ljbffr
Global Head of Customer Ops & Delivery employer: EMAP Publishing Limited
emap is an exceptional employer located in East Croydon, offering a vibrant work culture that prioritises employee growth and development. With a strong focus on continuous learning through the emap academy, employees are empowered to enhance their skills while enjoying a comprehensive benefits package, including generous annual leave, health plans, and opportunities for flexible working. Join us to be part of a dynamic team that values innovation and collaboration in the B2B mortgage sector.
