Chief Operating Officer
Location London/Hybrid
Vacancy Type Permanent, Full-time
Hours per week 35 hours per week Option to discuss a four-day working pattern.
Application Deadline Monday, October 12, 2026
Salary c.£95,000-£100,000
Job Profile Job Profile document
Help to lead a remarkable charity that stands alongside refugees and people seeking asylum in the UK
About Refugee Council
For more than 75 years, Refugee Council has stood alongside refugees and people seeking asylum, providing practical support, influencing policy and campaigning for a fair and humane refugee protection system.
Our vision is for a UK where refugees are welcomed, can rebuild their lives safely and with dignity, and are empowered to contribute to their communities.
In 2024/25, we supported more than 15,203 refugees and people seeking asylum, including more than 7,022 children and young people through our specialist youth services. Our work combines direct support, advocacy and campaigning to create lasting change.
About The Role
Refugee Council is seeking an outstanding Chief Operating Officer to join our Senior Leadership Team and to partner with our new Chief Executive and amazing colleagues to shape the organisation's future.
This is a pivotal new role providing strategic leadership across finance, people and culture, IT and digital, data, risk, governance and premises. You will lead our Finance & Resources directorate, drive organisational transformation and ensure our systems, resources and culture enable our frontline services and policy and influencing to thrive.
You will lead the charity's financial strategy ensuring robust stewardship and long term sustainability and provide strategic advice and assurance on financial sustainability, operational resilience, governance and organisational performance to the Board and executive team.
About You
You will be a qualified accountant with significant senior leadership experience and a strong track record in a broad organisational role including financial strategy, the development of robust, sustainable business models, organisational transformation, business planning and governance.
You are passionate about people - someone who sees finance, people, digital, data and systems not as back-office functions, but as the platform that allows our frontline work to thrive. Confident with charity finances, and able to communicate effectively internally and externally, you are truly collaborative and eager to be part of a cohesive Senior Leadership Team.
Why join us?
This is a moment for you to use all your experience and talents to ensure the Refugee Council's financial sustainability, operational resilience and organizational effectiveness, and to support the wider sector.
If you are a highly relational leader with a passion for involving colleagues, refugees and people with lived experience in delivering the charity's mission we would love to hear from you.
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Chief Operating Officer employer: EMAP Publishing Limited
emap is an exceptional employer located in East Croydon, offering a vibrant work culture that prioritises employee growth and development. With a strong focus on continuous learning through the emap academy, employees are empowered to enhance their skills while enjoying a comprehensive benefits package, including generous annual leave, health plans, and opportunities for flexible working. Join us to be part of a dynamic team that values innovation and collaboration in the B2B mortgage sector.
