Rent Smart Wales in Cardiff is seeking several Customer Service Officers to join our inbound contact centre. You will handle calls and emails to deliver a high standard of service, resolving many enquiries at first contact where possible.
Successful candidates will have inbound contact centre experience, be proficient with web-based CRM systems and keyboard use, and must communicate effectively in Welsh to Level 4 Advanced. Office-based at County Hall, Cardiff.
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Welsh-Speaking Customer Service & Licensing Officer in Cardiff employer: EMAP Publishing Limited
emap is an exceptional employer located in East Croydon, offering a vibrant work culture that prioritises employee growth and development. With a strong focus on continuous learning through the emap academy, employees are empowered to enhance their skills while enjoying a comprehensive benefits package, including generous annual leave, health plans, and opportunities for flexible working. Join us to be part of a dynamic team that values innovation and collaboration in the B2B mortgage sector.
