Account Manager

• Business:emap
• Brand: AV Magazine
• Base Location: Croydon, London
• Employment Type: Full-time, Permanent, Hybrid
• Salary: £30,000 – £33,000 DOE + 30% OTE

AV Magazine has been the industry’s leading end‑user media brand since 1972. It exists in print, on various digital platforms, on social media and through regular events and executive gatherings. Readership includes corporate AV buyers as well as producers, resellers, systems integrators, distributors, and manufacturers.

We deliver authoritative content that places AV technology into a business context. We are also the buyer’s guide that helps educate the market for vendors, whilst supporting specifiers with their buying decisions. We act as a unique bridge between the channel and the end user, also reaching design consultants, digital and creative agencies along with events, rental, and production companies.

As an Account Manager you are responsible for driving sales revenues across AV Magazine’s print, digital and event portfolios. Your key goal is to grow our business sales through effective delivery of features, supplements, special projects, and sponsorship sales. You will also be expected to exemplify team standards and behaviours. Driven, with a true desire to succeed in a sales environment. You will be tenacious, resilient, with a willingness to succeed.

Key responsibilities:

• Managing the development of revenue by achieving agreed personal targets and preparing proposals
• Taking a proactive approach to lead sourcing in-order- to uncover new business opportunities
• Liaising with clients daily to discuss and identify their advertising requirements – devising an advertising campaign that meets their needs and budget
• Creating new business relationships whilst building rapport and growing existing business to increase revenue across your client area
• Ensure YOY growth of portfolio through the acquisition of new business, including sourcing your own new business leads.
• Lead trading updates with your line manager and key stakeholders weekly and always have 100% accuracy of numbers and pipelines.
• Maintain a robust and ambitious sales plan and ensure maximum delivery against sales targets for entire portfolio.
• To raise and maintain brand profile and become the recognised face of your portfolio, internally and externally.
• Closely monitor competitor activity and understand the market forces influencing your sector.

Skills and experience:

• Proven and successful track record of a consultative new business approach
• Evidence of success in building and managing relationships with key decision makers
• Education to degree level or equivalent desirable but not essential
• Intermediate Microsoft Office skills.
• Experienced using CRM.
• Previous experience with a structured sales training method.

Core competencies:

• Strong commercial awareness.
• Collaborative team player.
• Time management and organisational skills
• Exceptional customer service standards both internal and external

Personal Attributes:

• Excellent communication and interpersonal skills
• Self‑motivated
• Entrepreneurial and curious
• High level of emotional intelligence
• Proactive approach to personal development
• Representing the brand, you will be an ambassador. Maintaining a polished and professional appearance and demeanor.
• High integrity with a strong work ethic.

What we offer

Learning & Development:

At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever‑changing demands of the workplace, we provide an environment that fosters continuous development for our employees.

Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, events management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.

To support our employees’ career development, we have designed specialised programs, as well as other stand‑alone role‑specific and generic courses, under the emap academy.

Benefits:emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

• 25 days of annual leave, with the option to buy or sell additional days. Pro‑rata for part‑time employees.
• One additional day of leave per year – Celebration Day
• Health plan
• Life assurance
• Private virtual GP access
• Seasonal flu jabs available at the office
• Continuous learning & development opportunities
• In‑house Excellence Awards and other innovation projects
• Cycle‑to‑work scheme
• Discounted gym memberships
• Retail discount vouchers
• Rail season ticket loans
• Pension scheme
• One paid volunteer day per year
• Annual Summer & Winter Celebrations
• Work from home during August
• Income protection and more

Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.

Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of your application.