Application Support Consultant- Derivatives Operations in London

London (Hybrid) x1/2 Days On Site

£400-£500

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients.

Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are seeking an experienced Application Support professional to support a Derivatives team. The role focuses on ensuring trade accuracy, completeness, and operational continuity across front-to-back systems, covering both cleared and bilateral products. The ideal individual will have hands-on experience in trade workflows, clearing platforms, and production application support, with strong technical proficiency.

Responsibilities

• Provide end-to-end support of derivatives trade flows (listed and OTC), ensuring accurate booking, confirmation, clearing, settlement, and reporting.
• Monitor and resolve exceptions, breaks, and issues across trade and settlement systems (e.g., Murex, BaNCS, Global One, Front Arena, Optic).
• Support cleared and bilateral derivative products, including IR Swaps, FRAs, FX Swaps, CDS, TRS, Swaptions, and other structured instruments.
• Perform production support and application management, including batch/job monitoring, interfacing with middleware (MQ, FIX/FIXML), and database queries (SQL/PL-SQL).
• Collaborate with business, technology, and operations teams to resolve incidents, manage changes, and implement system enhancements.
• Participate in system migrations, upgrades, and release management, ensuring minimal disruption to trade processing.
• Assist with process improvements, reporting enhancements, and operational efficiency initiatives.
• Contribute to risk management, regulatory compliance, and controls, escalating issues where appropriate.
• Provide out-of-hours support as required, including DR exercises and weekend releases.

Qualifications & Skills

• Experience supporting either Front Office, Middle Office, Back Office, or Trade Operations within Investment Banking or Asset Management.
• Solid understanding of derivatives trade lifecycle, clearing processes, and front-to-back systems.
• Hands-on experience with clearing platforms (LCH, Eurex, JSCC, NLX) and trade monitoring tools (e.g., ITRS Geneos).
• Strong technical skills, including SQL, Shell/Python/Perl scripting, Control-M, and familiarity with middleware and trade interfaces (MQ, FIX/FIXML).
• Comfortable working in a fast-paced, production support environment, resolving incidents and managing escalations.
• Experience with application support, batch monitoring, UAT/OAT, and change management.
• Excellent communication, teamwork, and problem-solving skills, with the ability to work independently when required.
• Exposure to Murex, BaNCS, Global One, Front Arena, or similar trade systems preferred.

Nice-to-Have

• Knowledge of derivative product pricing, valuations, and compression workflows.
• Experience with reporting and analytics (SQL, SSRS, Crystal Reports, Tableau).
• Experience in continuous improvement initiatives within Middle Office or operations functions.

The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

We pride ourselves on:

• Providing our people with a supportive culture, rooted in our values and driven by our purpose.
• Promoting a culture of inclusion, collaboration, well-being, and learning and development.
• Providing increased agility and flexibility within our hybrid working model.
• Investing in employees' growth through ongoing training and development.
• Autonomy to take ownership of projects, making decisions and demonstrating individual expertise.
• Providing a transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients' most pressing business challenges, and building lasting value in disciplines such as:

• Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction.
• Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs.
• Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation.

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately. Our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin.