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- Tasks: Lead complex change initiatives in a fast-paced investment banking environment.
- Company: Join emagine, a leader in transformation and change delivery.
- Benefits: Competitive salary, career growth, and the chance to work with top-tier clients.
- Other info: Collaborative culture with opportunities for professional development and account growth.
- Why this job: Make a real impact by driving transformation in a dynamic industry.
- Qualifications: 10+ years in project delivery or programme leadership, ideally in financial services.
The predicted salary is between 80000 - 100000 £ per year.
This is a hands-on leadership role, operating at the centre of a complex change and transformation delivery landscape, often driven by regulatory and risk requirements. You will act as emagine's senior representative within the client, accountable for delivery outcomes, consultant leadership, and the continued growth of the account. Working closely with senior stakeholders, you will lead delivery across critical change and transformation initiatives, contribute directly where required, and ensure successful execution within a fast-paced, high-impact environment.
You will be operating within a complex investment banking environment, supporting delivery across large-scale change and transformation programmes, often driven by regulatory, risk, and business priorities. Our consultants are typically engaged in:
- Business analysis across large-scale change and transformation initiatives
- Delivery of business, operating model, and technology transformation programmes
- Supporting regulatory and risk-driven change initiatives across banking functions
- Business analysis and project management-led delivery across large-scale transformation programmes
- Working closely with stakeholders across business, operations, risk, compliance, and technology teams
Programmes are often driven by:
- Large-scale business and operating model transformation
- Regulatory and risk-driven change requirements
- Increasing focus on data, reporting, and data-driven transformation
- Emerging AI and automation initiatives within banking operations
As Client Delivery Director, you will be expected to engage credibly across this landscape-bridging business, change, and delivery to drive successful outcomes.
Key Responsibilities
- Delivery Leadership & Execution: Lead and deliver complex change and transformation initiatives, often within regulatory and risk-driven programmes. Own delivery outcomes, ensuring quality, timelines, and objectives are met. Actively contribute to delivery where required, stepping in to drive execution.
- Client Engagement & On-Site Leadership: Act as the primary senior contact within the client environment. Build and maintain trusted relationships with senior stakeholders. Navigate organisational complexity and drive alignment across business and technology teams.
- Consultant Leadership & Team Management: Lead and manage emagine consultants deployed within the account (including Business Analysts, Project Managers, and PMO consultants). Ensure alignment, performance, and delivery quality across all engagements. Provide guidance, support, and escalation management as required. Act as the central point of coordination between consultants, client stakeholders, and emagine. Foster a high-performing, collaborative delivery environment on-site.
- Account Growth & Commercial Ownership: Identify opportunities to expand services within the account. Support growth of the engagement footprint and long-term client relationship. Contribute to commercial discussions and strategic account development.
- Operational & Risk Management: Ensure smooth day-to-day operation of the account. Proactively manage risks, dependencies, and delivery challenges. Maintain high levels of client satisfaction and delivery excellence.
Skills & Experience
- Professional Background: Strong background in business analysis, project delivery, or programme leadership within change and transformation environments. Experience operating across large-scale transformation programmes, including those driven by regulatory or risk requirements. Ability to engage credibly with both business and technology stakeholders.
- Domain & Industry Experience: Experience delivering large-scale change and transformation programmes within investment banking or financial services. Understanding of risk, regulatory, and compliance environments as drivers of change. Experience working across business, operations, and technology transformation initiatives. Exposure to data-driven transformation and reporting initiatives. Familiarity with AI and automation as part of transformation programmes.
- Experience: 10+ years' experience across business analysis, project delivery, or programme leadership roles, with progression into leadership positions within complex enterprise environments. Proven track record delivering large-scale change and transformation programmes. Experience operating in client-facing, on-site, or embedded roles within enterprise environments. Experience within financial services or capital markets, or similarly complex, regulated industries. Proven experience building senior client relationships that have contributed to account growth, expansion opportunities, and increased consulting footprint.
- Core Skills: Hands-on delivery mindset with strong accountability for outcomes. Strong stakeholder management and communication skills at senior level. Ability to operate effectively in complex, fast-paced environments. Commercial awareness with the ability to identify and shape opportunities. Ability to bridge business, change, and delivery perspectives.
Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f) employer: emagine
Contact Detail:
emagine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their recent projects and challenges, especially in change and transformation. This will help you tailor your responses and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Client Delivery Director. Highlight your leadership skills and past successes in managing complex change initiatives. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that dream role!
We think you need these skills to ace Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Delivery Director role. Highlight your experience in change and transformation, especially within investment banking or financial services, to show us you’re the right fit.
Showcase Your Leadership Skills: We want to see how you've led teams and managed complex projects. Share specific examples of your hands-on leadership style and how you've driven successful outcomes in previous roles.
Engage with the Job Description: Read through the job description carefully and reflect on how your skills align with the key responsibilities. Use similar language in your application to demonstrate that you understand the role and its requirements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at emagine
✨Know Your Stuff
Make sure you thoroughly understand the complexities of change and transformation in investment banking. Brush up on regulatory requirements and risk management, as these will be key topics during your interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing consultants. Be ready to discuss how you've driven successful outcomes in previous roles, especially in high-pressure environments.
✨Engage with Stakeholders
Demonstrate your ability to build relationships with senior stakeholders. Think of specific instances where you've navigated organisational complexity and aligned diverse teams towards a common goal.
✨Think Commercially
Be prepared to discuss how you've identified growth opportunities within accounts. Show that you understand the commercial aspects of client relationships and how they contribute to long-term success.