Pega Customer Decision Hub Consultants in London

Pega Customer Decision Hub Consultants in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Emagine Consulting

At a Glance

  • Tasks: Join us to design and optimise decisioning frameworks using Pega technology.
  • Company: Emagine, a high-end consultancy focused on financial services.
  • Benefits: Remote work, ongoing training, and a supportive culture.
  • Other info: Dynamic environment with opportunities for career growth and collaboration.
  • Why this job: Make an impact at the intersection of data, AI, and customer engagement.
  • Qualifications: Experience with Pega CDH and strong stakeholder management skills required.

The predicted salary is between 60000 - 80000 £ per year.

Inside IR35

Remote in UK

Initial 6 month engagement

emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine.

We are building a best-in-class Next Best Action (NBA) decisioning capability and are hiring experienced professionals to design, scale, and optimise decisioning frameworks across multiple markets. This is an opportunity to work at the intersection of data, AI, and customer engagement, delivering personalised, real-time experiences in a regulated environment.

We are hiring for:

  • Lead Decisioning Expert - Own and govern the NBA decisioning framework across markets.
  • Lead NBA Data Scientist - Design and optimise ML models driving NBA decisioning.
  • NBA Decisioning Specialist - Deliver decisioning use cases and personalisation strategies.
  • Data Integration & System Engineers - Build scalable data pipelines supporting decisioning systems.
  • QA / Test Specialists - Ensure quality and performance across data and decision platforms.

The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

We pride ourselves on:

  • Providing our people with a supportive culture, rooted in our values and driven by our purpose.
  • Promoting a culture of inclusion, collaboration, well-being, and learning and development.
  • Providing increased agility and flexibility within our hybrid working model.
  • Investing in employees’ growth through ongoing training and development.
  • Autonomy to take ownership of projects, making decisions and demonstrating individual expertise.
  • Providing a transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and building lasting value in disciplines such as:

  • Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction.
  • Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs.
  • Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation.

Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential.

emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin.

Pega Customer Decision Hub Consultants in London employer: Emagine Consulting

At emagine, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. Our commitment to ongoing training, flexible hybrid working models, and the autonomy to lead projects empowers our consultants to thrive in their careers while delivering impactful solutions in the financial services sector. Join us to be part of a dynamic team where your expertise is valued and your contributions make a real difference.

Emagine Consulting

Contact Details:

Emagine Consulting Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Pega Customer Decision Hub Consultants in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work with Pega or in consulting. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your skills in action! If you’ve got experience with Pega CDH or decision frameworks, consider creating a portfolio or case studies that highlight your achievements. This can really set you apart during interviews.

Tip Number 3

Prepare for those interviews! Research common questions related to Pega and decisioning frameworks. Practise your responses, focusing on how your experience aligns with the role. Confidence is key!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at emagine.

We think you need these skills to ace Pega Customer Decision Hub Consultants in London

Pega LDA
Pega CDH expertise
NBA Designer
Decision frameworks
Omni-channel decisioning
Decision governance
Stakeholder management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Pega CDH and decision frameworks. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your relevant expertise!

Showcase Your Soft Skills:While technical skills are crucial, we also value strong stakeholder management and communication abilities. Be sure to include examples of how you've successfully collaborated with others in your previous roles.

Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key achievements stand out. This will help us quickly see why you’d be a great fit!

Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Emagine Consulting

Know Your Pega Inside Out

Make sure you brush up on your Pega LDA and CDH expertise. Be ready to discuss specific decision frameworks you've worked with, especially around eligibility and prioritisation. The more you can demonstrate your hands-on experience, the better!

Showcase Your Stakeholder Management Skills

Prepare examples of how you've successfully managed stakeholders in previous roles. This consultancy values strong relationships, so be ready to share stories that highlight your ability to communicate effectively and build trust.

Understand the Regulatory Landscape

Since this role involves working in a regulated environment, make sure you’re familiar with relevant regulations and how they impact decisioning frameworks. Being able to discuss this knowledge will show you're not just technically savvy but also aware of the bigger picture.

Demonstrate Agile Mindset

Familiarise yourself with Agile methodologies and be prepared to discuss how you've applied them in past projects. This consultancy thrives on agility, so showing that you can adapt and thrive in a fast-paced environment will set you apart.