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- Tasks: Lead complex change initiatives in a fast-paced investment banking environment.
- Company: Join emagine, a leader in transformation and change management.
- Benefits: Competitive salary, career growth, and the chance to work with top-tier clients.
- Other info: Collaborative culture with opportunities for professional development and client engagement.
- Why this job: Make a real impact by driving transformation in a dynamic industry.
- Qualifications: 10+ years in project delivery or programme leadership, especially in financial services.
The predicted salary is between 80000 - 100000 £ per year.
This is a hands-on leadership role, operating at the centre of a complex change and transformation delivery landscape, often driven by regulatory and risk requirements. You will act as emagine's senior representative within the client, accountable for delivery outcomes, consultant leadership, and the continued growth of the account. Working closely with senior stakeholders, you will lead delivery across critical change and transformation initiatives, contribute directly where required, and ensure successful execution within a fast-paced, high-impact environment.
Client & Delivery Environment
- You will be operating within a complex investment banking environment, supporting delivery across large-scale change and transformation programmes, often driven by regulatory, risk, and business priorities.
- Business analysis across large-scale change and transformation initiatives.
- Delivery of business, operating model, and technology transformation programmes.
- Supporting regulatory and risk-driven change initiatives across banking functions.
- Business analysis and project management-led delivery across large-scale transformation programmes.
- Working closely with stakeholders across business, operations, risk, compliance, and technology teams.
Programmes are often driven by
- Large-scale business and operating model transformation.
- Regulatory and risk-driven change requirements.
- Increasing focus on data, reporting, and data-driven transformation.
- Emerging AI and automation initiatives within banking operations.
Key Responsibilities
Delivery Leadership & Execution
- Lead and deliver complex change and transformation initiatives, often within regulatory and risk-driven programmes.
- Own delivery outcomes, ensuring quality, timelines, and objectives are met.
- Actively contribute to delivery where required, stepping in to drive execution.
Client Engagement & On-Site Leadership
- Act as the primary senior contact within the client environment.
- Build and maintain trusted relationships with senior stakeholders.
- Navigate organisational complexity and drive alignment across business and technology teams.
Consultant Leadership & Team Management
- Lead and manage emagine consultants deployed within the account (including Business Analysts, Project Managers, and PMO consultants).
- Ensure alignment, performance, and delivery quality across all engagements.
- Provide guidance, support, and escalation management as required.
- Act as the central point of coordination between consultants, client stakeholders, and emagine.
- Foster a high-performing, collaborative delivery environment on-site.
Account Growth & Commercial Ownership
- Identify opportunities to expand services within the account.
- Support growth of the engagement footprint and long-term client relationship.
- Contribute to commercial discussions and strategic account development.
Operational & Risk Management
- Ensure smooth day-to-day operation of the account.
- Proactively manage risks, dependencies, and delivery challenges.
- Maintain high levels of client satisfaction and delivery excellence.
Required Experience & Qualifications
- Strong background in business analysis, project delivery, or programme leadership within change and transformation environments.
- Experience operating across large-scale transformation programmes, including those driven by regulatory or risk requirements.
- Ability to engage credibly with both business and technology stakeholders.
Domain & Industry Experience
- Experience delivering large-scale change and transformation programmes within investment banking or financial services.
- Understanding of risk, regulatory, and compliance environments as drivers of change.
- Experience working across business, operations, and technology transformation initiatives.
- Exposure to data-driven transformation and reporting initiatives.
- Familiarity with AI and automation as part of transformation programmes.
Experience
- 10+ years' experience across business analysis, project delivery, or programme leadership roles, with progression into leadership positions within complex enterprise environments.
- Proven track record delivering large-scale change and transformation programmes.
- Experience operating in client-facing, on-site, or embedded roles within enterprise environments.
- Experience within financial services or capital markets, or similarly complex, regulated industries.
- Proven experience building senior client relationships that have contributed to account growth, expansion opportunities, and increased consulting footprint.
Core Skills
- Hands-on delivery mindset with strong accountability for outcomes.
- Strong stakeholder management and communication skills at senior level.
- Ability to operate effectively in complex, fast-paced environments.
- Commercial awareness with the ability to identify and shape opportunities.
- Ability to bridge business, change, and delivery perspectives.
Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f) in London employer: Emagine Consulting
Contact Detail:
Emagine Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their recent projects and challenges, especially in change and transformation. This will help you tailor your responses and show that you’re genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. Focus on articulating your experience in leading complex change initiatives and how you’ve navigated regulatory environments. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Client Delivery Director (Strategy, CM, Change & Transformation Practice) (h/f) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Delivery Director. Highlight your experience in change and transformation, especially within investment banking or financial services. We want to see how your background aligns with the key responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this hands-on leadership role. Share specific examples of how you've led complex change initiatives and built strong relationships with senior stakeholders in the past.
Showcase Your Leadership Skills: Since this role involves leading consultants and managing client relationships, make sure to highlight your leadership experience. We want to know how you've fostered high-performing teams and navigated organisational complexities in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen on joining the StudySmarter team!
How to prepare for a job interview at Emagine Consulting
✨Know Your Change and Transformation Stuff
Make sure you brush up on your knowledge of change and transformation initiatives, especially in the context of investment banking. Be ready to discuss specific examples from your past experiences where you've successfully led similar projects, focusing on regulatory and risk-driven aspects.
✨Build Relationships Before You Walk In
Since this role involves a lot of client engagement, try to connect with potential stakeholders on LinkedIn or through mutual contacts before the interview. This will not only give you insights into their expectations but also show that you're proactive about building relationships.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle complex delivery challenges or stakeholder management scenarios. Prepare by thinking through past situations where you navigated organisational complexities and drove alignment across teams, and be ready to share those stories.
✨Show Off Your Leadership Style
As a Client Delivery Director, your leadership style is crucial. Be prepared to discuss how you lead teams, manage performance, and foster collaboration. Think about specific strategies you've used to motivate consultants and ensure high-quality delivery in fast-paced environments.