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- Tasks: Provide top-notch application support for FICC traders on the front office trade floor.
- Company: Join emagine, a diverse and dynamic company committed to innovation and excellence.
- Benefits: Enjoy competitive pay, a collaborative environment, and opportunities for professional growth.
- Why this job: Be part of a fast-paced team, solving real-time trading issues and enhancing your tech skills.
- Qualifications: Experience in front office trading support, with skills in Python, Unix, and market data flows.
- Other info: Embrace diversity and equal opportunity in a supportive workplace culture.
The predicted salary is between 40000 - 63000 £ per year.
Junior Application Support - FICC
emagine is seeking a Support Consultant with expertise in Equities to deliver exceptional application support on the front office trade floor. The ideal candidate will excel in second and third line support, leveraging skills in Python scripting within UNIX and LINUX environments. Key to this role is the ability to promptly troubleshoot and resolve issues, ensuring uninterrupted trading operations. Strong problem-solving abilities and adaptability in managing complex stakeholder relationships will be essential.
Summary: The role focuses on providing essential support within the Markets Application Production Services (MAPS) organization, specifically for FICC traders using the Brisk Intraday Risk & PNL platform.
Main Responsibilities:
- Serve as the first point of contact for intraday risk issues in FICC.
- Troubleshoot end-to-end trade flows and market data updates.
- Facilitate onboarding support for new business lines and workflows.
- Cultivate strong partnerships with stakeholders and other teams.
- Identify and resolve recurring problems proactively.
- Manage incidents and problems effectively.
- Oversee event management, including monitoring and alert lifecycle management.
- Enhance monitoring processes and technical methodologies.
- Manage capacity, performance, and resiliency.
- Lead tool development and in-house projects.
- Ensure effective stakeholder management and communication.
- Maintain knowledge management practices.
Key Requirements:
- Hands-on experience in support for front office trading desks.
- Business knowledge of fixed income products.
- Proficiency in market data flows.
- Experience with monitoring tools such as Dynatrace, Splunk, and ITRS Geneos.
- Strong knowledge of Unix, SQL, Python, and ITIL methodologies.
- Familiarity with grid computing concepts.
Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately. Our internal recruitment team is always keen to hear from dynamic individuals looking to further their career and explore their full potential. emagine is an equal opportunity employer, and employment practices are based strictly on merit.
Application Support Specialist employer: Emagine Consulting
Contact Detail:
Emagine Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Dynatrace, Splunk, and ITRS Geneos. Having hands-on experience or even a basic understanding of these monitoring tools can set you apart from other candidates.
✨Tip Number 2
Brush up on your Python scripting skills, especially in UNIX and LINUX environments. Being able to demonstrate your ability to troubleshoot and resolve issues using these technologies will be crucial during interviews.
✨Tip Number 3
Network with professionals in the finance and trading sectors, particularly those who work with FICC products. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the role.
✨Tip Number 4
Prepare to discuss your problem-solving abilities and how you've managed complex stakeholder relationships in previous roles. Real-life examples will help illustrate your adaptability and effectiveness in high-pressure situations.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Application Support Specialist position. Familiarise yourself with the key skills mentioned, such as Python scripting and experience in UNIX and LINUX environments.
Tailor Your CV: Customise your CV to highlight relevant experience in application support, particularly in front office trading environments. Emphasise your problem-solving skills and any specific tools or methodologies you have used, like Dynatrace or ITIL.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your background aligns with the company's needs. Mention your experience with fixed income products and your ability to manage stakeholder relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Emagine Consulting
✨Showcase Your Technical Skills
Make sure to highlight your experience with Python, UNIX, and LINUX during the interview. Be prepared to discuss specific examples of how you've used these skills in previous roles, especially in troubleshooting and resolving issues on trading desks.
✨Demonstrate Problem-Solving Abilities
Prepare to share instances where you've successfully identified and resolved complex problems. Emphasise your analytical thinking and adaptability, as these are crucial for managing stakeholder relationships and ensuring smooth trading operations.
✨Familiarise Yourself with Market Data Flows
Understanding market data flows is essential for this role. Brush up on your knowledge of fixed income products and be ready to discuss how you would approach troubleshooting end-to-end trade flows and market data updates.
✨Engage with Stakeholder Management
Since cultivating strong partnerships with stakeholders is key, think about how you can demonstrate your communication skills. Prepare to discuss how you've effectively managed relationships in past roles and how you plan to do so in this position.
