Ema Unlimited Inc. is seeking a Senior Technical Support Specialist to own the health and trust of deployed agentic AI systems in production. You will work across AI behavior, workflow orchestration and integrations, ensuring production reliability and customer trust.
This role is fully remote within the United Kingdom with opportunities to partner withEngineering, Product, and Implementation teams to resolve Sev-1/Sev-2 incidents and drive RCA-based improvements.
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Senior AI Production Support Engineer employer: Ema
Ema is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among top-tier talent from leading tech backgrounds. With a strong focus on employee growth, we provide opportunities for professional development in the rapidly evolving field of AI, all while being located in the vibrant tech hub of London. Join us to shape the future of enterprise productivity and enjoy competitive compensation, equity options, and a commitment to diversity and inclusion.
