At a Glance
- Tasks: Ensure the reliability of cutting-edge AI systems and troubleshoot multi-agent failures.
- Company: Ema Unlimited Inc., a leader in enterprise SaaS with a global reach.
- Benefits: Remote-friendly work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous learning and improvement.
- Why this job: Be a key player in enhancing AI systems and making a real impact.
- Qualifications: Experience in support engineering and strong problem-solving skills.
The predicted salary is between 81000 - 99000 £ per year.
Ema Unlimited Inc. is seeking a Senior Support Engineer to own the health and reliability of production agentic AI systems.
You will diagnose multi-agent failures, coordinate across engineering, product, and implementation teams, and provide transparent RCA and customer-ready workarounds.
You will act as a technical owner during incidents, ensuring SLAs are met and learnings improve the platform.
Remote-friendly role with global collaboration and enterprise Saa S focus.
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Senior Agentic AI Production Reliability Engineer employer: Ema
Ema is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Silicon Valley. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work alongside industry leaders from top tech companies. Our hybrid work model promotes flexibility while ensuring that our team remains engaged and connected, making Ema a rewarding place to advance your career in the cutting-edge field of AI technology.
