Ema Unlimited Inc. is seeking a Senior Support Engineer to own the health, reliability, and trustworthiness of deployed agentic AI systems in production.
This role sits at the intersection of AI behavior, workflow orchestration, enterprise integrations, and customer trust. You will partner with Engineering, Product and Implementation to prevent incidents, diagnose complex Sev-1/2 issues, and provide actionable workarounds while engineering fixes are implemented.
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Senior AI Production Support Engineer in Plymouth employer: Ema
Ema is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among top-tier talent from leading tech backgrounds. With a strong focus on employee growth, we provide opportunities for professional development in the rapidly evolving field of AI, all while being located in the vibrant tech hub of London. Join us to shape the future of enterprise productivity and enjoy competitive compensation, equity options, and a commitment to diversity and inclusion.
