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For Companies At a Glance
- Tasks: Lead technical co-creation and empower partners with innovative AI solutions.
- Company: Join Ema, a pioneering AI platform transforming enterprise productivity.
- Benefits: Competitive salary, equity options, and a hybrid work model.
- Why this job: Be at the forefront of AI innovation and make a real impact.
- Qualifications: 5+ years in solution architecture or partner engineering, preferably in AI or SaaS.
- Other info: Dynamic startup culture with opportunities for rapid career growth.
The predicted salary is between 36000 - 60000 £ per year.
About Ema
Ema is building the world’s largest agentic AI platform to revolutionize enterprise productivity. Our proprietary technology enables companies to delegate repetitive tasks to Ema, the Universal AI employee, unlocking 10x gains in workforce efficiency. Founded by ex-Google, Coinbase, Flipkart, and Okta executives, we bring deep product and scaling expertise to this mission. Our team includes top engineers from Google, Microsoft Research, Facebook, Square, and Coinbase, and alumni of Stanford, MIT, UC Berkeley, CMU, and IITs. We’ve raised over $60M from top-tier investors including Accel, Naspers/Prosus, Section32, SCB10X, Sozo Ventures, Hitachi Ventures, and prominent angels like Sheryl Sandberg, Jerry Yang, and Dustin Moskovitz. Ema is headquartered in Silicon Valley with a second hub in Bangalore, India. This is a hybrid role requiring in-office work three days per week.
Role Overview
As a Partner Success Architect, you will serve as a critical bridge between Ema’s platform capabilities and our partners' business and technical goals. You will own the technical co‑creation process with partners, enabling them to build, position, and deliver innovative AI employee solutions powered by Ema. This role is deeply cross‑functional, requiring collaboration with Sales, Product, Engineering, and Customer Success to amplify Ema’s presence through strategic alliances.
Key Responsibilities
- Lead technical co‑creation by running discovery sessions and prototype AI employee workflows with partners using Ema’s GWE.
- Build pre‑sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities.
- Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions.
- Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams.
- Support GTM and Field Sales by delivering demos, proofs‑of‑value, and contribute to GTM assets and playbooks with field and partner teams.
- Track and optimize impact by measuring partner success with KPIs, gathering market feedback, and representing Ema at events and co‑marketing efforts.
Qualifications
- 5+ years of experience in solution architecture, partner engineering, or pre‑sales in enterprise software or SaaS.
- Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms.
- Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.
Preferred Qualifications
- Experience with Generative AI, LLMs, or agentic platforms in production settings.
- Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar.
- Prior experience in a startup or high‑growth SaaS environment is preferable.
- Comfort working in fast‑paced, ambiguous environments and scaling new programs from 0 to 1.
Compensation offered will be determined by factors such as location, level, job‑related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.
Partner Success Architect employer: Ema
Contact Detail:
Ema Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Success Architect
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Ema or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a project that highlights your expertise in solution architecture or AI. This is your chance to demonstrate what you can bring to the table beyond your CV.
✨Tip Number 3
Prepare for the interview by understanding Ema’s platform inside out. Familiarise yourself with their technology and think about how you can contribute to their mission of revolutionising enterprise productivity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Ema team.
We think you need these skills to ace Partner Success Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Success Architect role. Highlight your experience in solution architecture and any relevant projects that showcase your skills in AI and SaaS. We want to see how you can bridge the gap between technical capabilities and business goals!
Showcase Your Communication Skills: Since this role involves a lot of collaboration, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and consider including examples of how you've simplified complex concepts for diverse audiences. We love seeing candidates who can connect with different teams!
Highlight Relevant Experience: Don’t forget to mention your experience with enterprise systems like Salesforce or ServiceNow, as well as any familiarity with Generative AI or LLMs. This will help us understand how your background aligns with our needs. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team at Ema!
How to prepare for a job interview at Ema
✨Know Your Tech Inside Out
As a Partner Success Architect, you'll need to demonstrate your understanding of complex technical solutions. Brush up on AI, ML, and cloud platforms, and be ready to discuss how you've implemented these in past roles. Show them you can simplify complex concepts for diverse audiences.
✨Showcase Your Collaboration Skills
This role is all about working cross-functionally. Prepare examples of how you've successfully collaborated with sales, engineering, and customer success teams. Highlight specific projects where your teamwork led to successful outcomes, especially in a fast-paced environment.
✨Prepare for Discovery Sessions
You'll be running discovery sessions with partners, so practice how you would lead these discussions. Think about the questions you'd ask to uncover their business and technical goals, and how you can align Ema’s capabilities with their needs. Role-play with a friend if you can!
✨Quantify Your Impact
Ema values measurable success, so come prepared with KPIs from your previous roles. Be ready to discuss how you've tracked and optimised partner success, and share any metrics that showcase your contributions to scaling solutions or improving efficiency.
