Ema Unlimited Inc. is seeking a Senior Support Engineer to own the health, reliability, and trustworthiness of deployed agentic AI systems in production.
You will work at the intersection of AI behavior, workflow orchestration, and enterprise integrations, ensuring production stability and customer trust. You will act as a production-focused escalation point, partnering with Engineering, Product, and Implementation teams, and you will drive incident RCA and long-term improvements to prevent
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Senior Enterprise AI Support Engineer in Leeds employer: Ema
Ema is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among top-tier talent from leading tech backgrounds. With a strong focus on employee growth, we provide opportunities for professional development in the rapidly evolving field of AI, all while being located in the vibrant tech hub of London. Join us to shape the future of enterprise productivity and enjoy competitive compensation, equity options, and a commitment to diversity and inclusion.
