Ema Unlimited Inc. is seeking a Senior Support Engineer to own the health and trustworthiness of deployed agentic AI systems in production.
You will be at the intersection of AI behavior, workflow orchestration, and enterprise integrations, acting as a senior technical escalation point during incidents. You will collaborate with Engineering, Product, and Implementation to diagnose, resolve Sev-1/Sev-2 issues, and provide customers with transparent updates and actionable workarounds while driving
#J-18808-Ljbffr
Senior AI Production Support Engineer in Cumbernauld employer: Ema
Ema is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among top-tier talent from leading tech backgrounds. With a strong focus on employee growth, we provide opportunities for professional development in the rapidly evolving field of AI, all while being located in the vibrant tech hub of London. Join us to shape the future of enterprise productivity and enjoy competitive compensation, equity options, and a commitment to diversity and inclusion.
