Ema Unlimited seeks a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trust of our deployed agentic AI systems in production. You will be an operator of live AI systems, not just a ticket handler. In this full-time role, remote-friendly, you will diagnose failures, perform RCA, escalate to the right teams, communicate calmly with customers, and help shape product and reliability improvements. #J-18808-Ljbffr
Senior Technical Support: Agentic AI Reliability (Remote) in Surrey employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
