Ema Unlimited is seeking a Senior Technical Support Specialist to own the health, reliability, and trust of our agentic AI systems deployed in production. You will act as an operator of live AI systems, not a ticket handler, with authority during incidents and a focus on preventing major outages. You will partner with Engineering, Product, and Implementation to diagnose failures, improve data quality, and ensure robust RCA-driven fixes. #J-18808-Ljbffr
Senior Agentic AI Production Reliability Engineer (Remote) in Surrey employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
