Ema Unlimited is building Enterprise Agentic AI systems and is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own health, reliability, and trust across deployed AI systems. This role partners with Engineering, Product and Implementation to prevent incidents and drive robust RCA in production.
The Senior Specialist will explain AI failures clearly to customers, shape platform configuration, and translate insights into roadmap and quality improvements.
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Remote Senior AI Production Support Engineer in Stowmarket employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
