Ema Unlimited seeks a Senior Technical Support Specialist to own the health, reliability and trustworthiness of deployed agentic AI systems in production. You will be a production debugging expert, partnering with Engineering, Product, and Implementation to prevent incidents and improve system learning. Diagnosing failures in multi-agent AI workflows, explaining AI behavior to customers, and shaping product improvements with on-call insights are core aspects of this role. #J-18808-Ljbffr
Senior Remote Agentic AI Production Support Specialist employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
