Ema Unlimited is hiring a Senior Technical Support Specialist (Enterprise Agentic AI). The role centers on owning the health and reliability of deployed agentic AI systems in production, including incident handling, RCA, and customer communication. Remote, full-time position with leadership in engineering collaboration and production troubleshooting. You will partner with Engineering, Product, and Implementation to prevent incidents, improve on-call hygiene, and influence product quality through #J-18808-Ljbffr
Senior Agentic AI Production Support Engineer employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
