Ema Unlimited is building the world’s leading Agentic AI platform and seeks a Senior Technical Support Specialist (Enterprise Agentic AI) to own health, reliability, and trust in production systems. You will collaborate with Engineering, Product, and Implementation teams, prevent incidents, and provide clear customer communications during escalations.
This full-time role offers remote work options and opportunities to grow into Reliability Engineering or Product-facing positions.
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Remote Senior Technical Support Engineer for AI Systems employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.