Ema Unlimited seeks a Senior Technical Support Specialist to own the health, reliability, and trust of deployed agentic AI systems in production. You will partner with Engineering, Product, and Implementation to prevent incidents, perform deep debugging, and drive RCA-driven improvements. This remote, full-time role offers visibility across global teams and a chance to influence product direction while maintaining clear, confident communication with customers. #J-18808-Ljbffr
Remote Senior AI Production Support & Reliability Lead employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
