Ema Unlimited seeks a Senior Technical Support Specialist to own the health, reliability, and trustworthiness of deployed agentic AI systems in production. This full-time role focuses on production debugging, incident RCAs, and collaboration with Engineering, Product, and Implementation teams. You will prevent small failures from escalating, explain AI behavior to customers, and drive improvements across integrations and workflows, while growing into leadership roles. #J-18808-Ljbffr
Remote Senior Agentic AI Reliability Engineer employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
