Partner Success Architect

Partner Success Architect

Full-Time 48000 - 72000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead technical co-creation and support partners in delivering innovative AI solutions.
  • Company: Ema Unlimited is a forward-thinking company focused on AI-driven employee solutions.
  • Benefits: Enjoy competitive compensation, equity options, and a commitment to diversity and inclusion.
  • Why this job: Join a dynamic team, collaborate across functions, and make a real impact in the tech industry.
  • Qualifications: 5+ years in solution architecture or partner engineering, preferably in AI or SaaS environments.
  • Other info: Ideal for those who thrive in fast-paced, innovative settings.

The predicted salary is between 48000 - 72000 £ per year.

Overview

Join to apply for the Partner Success Architect role at Ema Unlimited.

Role Overview: As a Partner Success Architect, you will serve as a critical bridge between Ema’s platform capabilities and our partners\’ business and technical goals. You will own the technical co-creation process with partners, enabling them to build, position, and deliver innovative AI employee solutions powered by Ema. This role is deeply cross-functional, requiring collaboration with Sales, Product, Engineering, and Customer Success to amplify Ema’s presence through strategic alliances.

Key Responsibilities

  • Lead technical co-creation by running discovery sessions and prototype AI employee workflows with partners using Ema’s GWE.
  • Build pre-sales assets by creating solution templates, demos, and reference architectures to support sales and showcase capabilities.
  • Drive Partner Enablement to own technical onboarding, design enablement materials, and support partners in scaling their solutions.
  • Act as Trusted Advisor by providing ongoing technical guidance, troubleshooting, and feedback loops between partners and internal teams.
  • Support GTM and Field Sales by delivering demos, proofs-of-value, and contribute to GTM assets and playbooks with field and partner teams.
  • Track and Optimize Impact by measuring partner success with KPIs, gather market feedback, and represent Ema at events and co-marketing efforts.

Qualifications

  • 5+ years of experience in solution architecture, partner engineering, or pre-sales in enterprise software or SaaS.
  • Demonstrated expertise in designing or implementing complex technical solutions in a B2B environment, preferably in AI, ML, automation, or cloud platforms.
  • Excellent communication and presentation skills, with the ability to simplify complex technical concepts for diverse audiences.

Preferred Qualifications

  • Experience with Generative AI, LLMs, or agentic platforms in production settings.
  • Familiarity with enterprise systems like Salesforce, ServiceNow, Workday, or similar.
  • Prior experience in a startup or high-growth SaaS environment is preferable.
  • Comfort working in fast-paced, ambiguous environments and scaling new programs from 0 to 1.

Compensation and Benefits

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Design, Art/Creative, and Information Technology

Industries

  • Software Development

Referrals increase your chances of interviewing at Ema Unlimited.

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Partner Success Architect employer: Ema Unlimited

Ema Unlimited is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Partner Success Architect to thrive. With a strong focus on employee growth, the company offers ample opportunities for professional development in the rapidly evolving field of AI and SaaS. Located in a dynamic environment, Ema provides unique advantages such as flexible working arrangements and a commitment to diversity and inclusion, ensuring that every team member feels valued and empowered.
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Contact Detail:

Ema Unlimited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Partner Success Architect

✨Tip Number 1

Familiarise yourself with Ema's platform and its capabilities. Understanding how the technology works will allow you to speak confidently about how it can meet partners' business goals during interviews.

✨Tip Number 2

Network with current or former employees of Ema Unlimited on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced in the Partner Success Architect role.

✨Tip Number 3

Prepare to discuss your experience with AI, ML, and cloud platforms in detail. Be ready to share specific examples of how you've successfully implemented technical solutions in a B2B environment.

✨Tip Number 4

Showcase your ability to simplify complex concepts. During interviews, practice explaining technical ideas in layman's terms, as this is crucial for the role when communicating with diverse audiences.

We think you need these skills to ace Partner Success Architect

Solution Architecture
Technical Co-Creation
Pre-Sales Engineering
AI and Machine Learning Knowledge
Cloud Platform Expertise
Communication Skills
Presentation Skills
Technical Onboarding
Partner Enablement
Prototype Development
Sales Support
KPI Measurement
Market Feedback Analysis
Experience with Generative AI
Familiarity with Enterprise Systems

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications of the Partner Success Architect role. Tailor your application to highlight relevant experiences that align with the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in solution architecture, partner engineering, or pre-sales, particularly in AI, ML, or SaaS environments. Use specific examples to demonstrate your expertise.

Showcase Communication Skills: Since excellent communication is crucial for this role, ensure your application reflects your ability to convey complex technical concepts clearly. Consider including examples of presentations or workshops you've led.

Tailor Your Cover Letter: Craft a compelling cover letter that not only expresses your interest in Ema Unlimited but also outlines how your skills and experiences make you a perfect fit for the Partner Success Architect position. Be sure to mention any familiarity with enterprise systems like Salesforce or ServiceNow.

How to prepare for a job interview at Ema Unlimited

✨Understand Ema's Platform

Before the interview, make sure you have a solid understanding of Ema's platform capabilities. Familiarise yourself with their AI employee solutions and how they integrate with partner businesses. This will help you articulate how your experience aligns with their needs.

✨Showcase Your Technical Expertise

Be prepared to discuss your previous experiences in solution architecture and partner engineering. Highlight specific projects where you designed or implemented complex technical solutions, especially in AI or cloud platforms, as this is crucial for the role.

✨Demonstrate Collaboration Skills

Since the role requires cross-functional collaboration, be ready to share examples of how you've worked effectively with sales, product, and engineering teams in the past. Emphasise your ability to communicate complex concepts clearly to diverse audiences.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to drive partner enablement. Think about how you would approach technical onboarding or create solution templates, and be ready to discuss your thought process.

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