Ema Unlimited is building the world’s leading Agentic AI platform to transform enterprise productivity. The Senior Technical Support Specialist will own the health, reliability, and trustworthiness of deployed agentic AI systems, acting as a production engineer and escalation partner to Engineering, Product, and Implementation teams. You will diagnose failures, explain AI behavior, and drive RCAs to prevent repeat incidents, while maintaining calm and factual communication with customers. #J-18808-Ljbffr
Remote Senior AI Production Reliability Engineer in Northumberland employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
