Ema Unlimited is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trustworthiness of deployed agentic AI systems in production. This role focuses on diagnosing failures, incident response, RCA, and collaboration with Engineering, Product, and Implementation teams while ensuring calm, factual customer communication. The position is full-time and remote, offering opportunities to grow into Reliability Engineering, Implementation Leadership, #J-18808-Ljbffr
Remote Senior Agentic AI Production Reliability Engineer in Northumberland employer: Ema Unlimited
Ema Unlimited is an exceptional employer, offering a dynamic remote work environment that prioritises flexibility and employee well-being. With a strong focus on collaboration across Engineering, Product, and Implementation teams, employees are empowered to take ownership of their roles while benefiting from clear career progression into Reliability Engineering or leadership positions. Join us to be part of a forward-thinking company that values innovation and personal growth in the rapidly evolving field of Agentic AI.
