Ema Unlimited is hiring a Senior Technical Support Specialist (Enterprise Agentic AI). The role centers on owning the health and reliability of deployed agentic AI systems in production, including incident handling, RCA, and customer communication.
Remote, full-time position with leadership in engineering collaboration and production troubleshooting. You will partner with Engineering, Product, and Implementation to prevent incidents, improve on-call hygiene, and influence product quality through
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