Ema Unlimited is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trust of deployed agentic AI systems in production. This remote, full-time role partners with Engineering, Product, and Implementation to prevent incidents, diagnose failures, and deliver high-signal feedback for roadmap improvements.
You will work with AWS/GCP/Azure based environments and build deep expertise in AI integrations and workflows, with potential growth into
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