Ema Unlimited is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own the health, reliability, and trustworthiness of deployed agentic AI systems in production.
You will diagnose failures across multi-agent workflows, lead production debugging and RCA, and partner with Engineering, Product, and Implementation to prevent incidents.
This is a full-time role with remote work options; compensation will be determined by location, knowledge, and experience.
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