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- Tasks: Support nursery operations while gaining hands-on experience in business administration.
- Company: Join YMCA Derbyshire, a non-profit dedicated to empowering young people since 1847.
- Benefits: Earn while you learn with a Level 3 Business Administration Apprenticeship.
- Why this job: Make a difference in children's lives while developing your professional skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 800 - 980 £ per month.
To support the nursery’s business operations while gaining practical experience and completing a Level 3 Business Administration Apprenticeship. This role combines administrative duties, reception cover, and operational support to ensure the smooth running of the nursery and high-quality service for families and staff.
- Reception and Front-of-House Duties: Cover the nursery’s reception desk, greeting parents, visitors, and contractors in a professional and welcoming manner. Manage incoming calls and emails, ensuring queries are handled promptly or directed appropriately. Maintain visitor logs and ensure safeguarding procedures are followed at all times.
- Administrative Support: Assist with day-to-day office tasks including filing, data entry, and record maintenance. Maintain accurate child registration and other relevant records in line with statutory requirements. Support collation and ordering of consumable requirements of the organisation. Support with invoicing and fee collection.
- Back Office and Operational Support: Provide administrative assistance to the Operations Manager to ensure smooth business operations. Assist with personnel files, training records, and compliance documentation.
- Customer Service: Act as a point of contact for parents and visitors, providing a welcoming and professional service. Support the onboarding process for new families, including paperwork and communication.
- Compliance and Safeguarding: Handle confidential information securely and in line with GDPR. Promote safeguarding and child protection policies at all times.
- Marketing and Communication: Support marketing and social media activities to promote the nursery. Assist with nursery newsletters and parent communications.
About us! YMCA Derbyshire is a non-profit organisation that has been supporting young people and communities in Derby and Derbyshire since 1847. At the YMCA Stepping Stones Nursery on St Marks Road, our dedicated team offer opportunities for children to explore, learn and develop in a creative environment. Our children thrive under the guidance and care of our highly skilled team with lots of exciting and important activities, indoors and outdoors. Our forest garden, which was developed in 2018 by our partners at Pattonair, allows children to explore nature and to understand our environment all year round.
Nursery Business Apprentice employer: EMA Training Ltd
Contact Detail:
EMA Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nursery Business Apprentice
✨Tip Number 1
Get to know the nursery! Before your interview, take some time to research YMCA Derbyshire and its values. Understanding their mission will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Think about examples from your past experiences that demonstrate your skills and how they align with the role of a Nursery Business Apprentice.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you present yourself professionally. A smart outfit shows that you respect the opportunity and are ready to represent the nursery well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Nursery Business Apprentice
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially in a role that involves customer service.
Tailor Your Application: Make sure to tailor your application to the Nursery Business Apprentice role. Highlight any relevant experience or skills that match the job description, like administrative tasks or customer service. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for lists and avoid long paragraphs. We appreciate straightforward communication, especially since you'll be handling queries and information in this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at EMA Training Ltd
✨Know the Nursery Inside Out
Before your interview, take some time to research YMCA Derbyshire and the Stepping Stones Nursery. Familiarise yourself with their values, mission, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Nursery Business Apprentice, you'll be interacting with parents and visitors regularly. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or made someone feel welcome, as this will demonstrate your suitability for the role.
✨Be Ready for Administrative Scenarios
Since the role involves various administrative tasks, brush up on your organisational skills. Be prepared to discuss how you manage your time and prioritise tasks. You might even want to bring a few examples of how you've handled similar responsibilities in previous roles or during your studies.
✨Understand Compliance and Safeguarding
Given the importance of safeguarding in a nursery setting, make sure you understand basic compliance and GDPR principles. Be ready to discuss why these are crucial in a childcare environment and how you would handle confidential information responsibly.
