At a Glance
- Tasks: Manage key accounts and build strategic relationships with enterprise clients.
- Company: Fast-growing global tech company with a focus on customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with exciting career development opportunities.
- Why this job: Join a dynamic team and make a real impact with top brands.
- Qualifications: 3+ years in Customer Success or Account Management, fluent in German and English.
The predicted salary is between 51750 - 63250 £ per year.
🚀 Senior Customer Success Manager (Key Accounts) | German Speaking | London (Hybrid) We're partnering with a fast-growing global technology company, and they're looking for an experienced Senior Customer Success Manager to handle their Key-Accounts .
If you're passionate about building strategic client relationships, driving commercial growth, and working with enterprise brands, this could be an excellent opportunity.
What you'll be doing
- Managing a portfolio of enterprise customers as their trusted strategic advisor.
- Building strong relationships with senior stakeholders, including C-level executives.
- Identifying upsell and cross-sell opportunities to grow existing accounts.
- Delivering data-driven business reviews and performance insights.
- Working closely with cross-functional teams to ensure an exceptional customer experience.
- Advising clients on strategy, market trends, and best practices to help maximise their success.
What we're looking for: ✔ 3+ years' experience in Customer Success or Account Management. ✔ Experience working in Saa S, software, logistics, or another B2B technology environment. ✔ A commercial mindset with experience growing existing customer accounts. ✔ Strong analytical and presentation skills. ✔ Ability to manage multiple priorities in a fast-paced environment. ✔ Fluent German and English (spoken and written) are essential. 📍 Location: London (Hybrid – 3 days in the office) 💼 Full-time, permanent If you're looking to join a high-growth international business where you'll work with globally recognised brands and have real commercial impact, we'd love to hear from you.
To note - this company does not offer visa sponsorships. 📩 Apply directly via Linked In or send me a confidential message for more information.
Senior Customer Success Manager employer: EM4Y Ltd
EM4Y Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their roles and drive impactful results. With a focus on professional growth, the company offers ample opportunities for career advancement while working remotely from London, allowing for a flexible work-life balance. Join a passionate team dedicated to shaping the future of e-commerce across Europe, where your contributions will be valued and recognised.
