At a Glance
- Tasks: Build strong relationships with key accounts and drive commercial growth.
- Company: Fast-growing global tech company with a focus on client success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team and work with globally recognised brands.
- Why this job: Make a real impact by advising enterprise brands and maximising their success.
- Qualifications: 3+ years in Customer Success or Account Management; fluent in German and English.
The predicted salary is between 56700 - 69300 £ per year.
We're partnering with a fast-growing global technology company, and they're looking for an experienced Senior Customer Success Manager to handle their Key-Accounts.
If you're passionate about building strategic client relationships, driving commercial growth, and working with enterprise brands, this could be an excellent opportunity.
- Building strong relationships with senior stakeholders, including C-level executives.
- Identifying upsell and cross-sell opportunities to grow existing accounts.
- Delivering data-driven business reviews and performance insights.
- Working closely with cross-functional teams to ensure an exceptional customer experience.
- Advising clients on strategy, market trends, and best practices to help maximise their success.
Requirements:
- 3+ years' experience in Customer Success or Account Management.
- Experience working in SaaS, software, logistics, or another B2B technology environment.
- A commercial mindset with experience growing existing customer accounts.
- Fluent German and English (spoken and written) are essential.
Location: London (Hybrid – 3 days in the office)
Full-time, permanent
If you're looking to join a high-growth international business where you'll work with globally recognised brands and have real commercial impact, we'd love to hear from you.
(Senior) Customer Success Manager (M/W/D) Home Office in London employer: EM4Y Ltd
EM4Y Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their roles and drive impactful results. With a focus on professional growth, the company offers ample opportunities for career advancement while working remotely from London, allowing for a flexible work-life balance. Join a passionate team dedicated to shaping the future of e-commerce across Europe, where your contributions will be valued and recognised.
