At a Glance
- Tasks: Manage key accounts and build strong relationships with enterprise clients.
- Company: Fast-growing global tech company with a focus on customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Exciting opportunity in a fast-paced environment with no visa sponsorship.
- Why this job: Join a dynamic team and make a real impact with top brands.
- Qualifications: 3+ years in Customer Success, fluent in German and English.
The predicted salary is between 51750 - 63250 £ per year.
Senior Customer Success Manager (Key Accounts) | German Speaking | London (Hybrid)
We're partnering with a fast-growing global technology company, and they're looking for an experienced
- Senior Customer Success Manager to handle their
- Key-Accounts
If you're passionate about building strategic client relationships, driving commercial growth, and working with enterprise brands, this could be an excellent opportunity.
What you'll be doing
- Managing a portfolio of enterprise customers as their trusted strategic advisor.
- Building strong relationships with senior stakeholders, including C-level executives.
- Identifying upsell and cross-sell opportunities to grow existing accounts.
- Delivering data-driven business reviews and performance insights.
- Working closely with cross-functional teams to ensure an exceptional customer experience.
- Advising clients on strategy, market trends, and best practices to help maximise their success.
What we're looking for
✔ 3+ years' experience in Customer Success or Account Management.
✔ Experience working in Saa S, software, logistics, or another B2B technology environment.
✔ A commercial mindset with experience growing existing customer accounts.
✔ Strong analytical and presentation skills.
✔ Ability to manage multiple priorities in a fast-paced environment.
Fluent German and English (spoken and written) are essential.
Location
- London (Hybrid – 3 days in the office)
- Full-time, permanent
If you're looking to join a high-growth international business where you'll work with globally recognised brands and have real commercial impact, we'd love to hear from you.
To note - this company does not offer visa sponsorships.
Apply directly via Linked In or send me a confidential message for more information.
Senior Customer Success Manager in London employer: EM4Y Ltd
EM4Y Ltd is an exceptional employer that fosters a dynamic and collaborative work culture, empowering employees to take ownership of their roles and drive impactful results. With a focus on professional growth, the company offers ample opportunities for career advancement while working remotely from London, allowing for a flexible work-life balance. Join a passionate team dedicated to shaping the future of e-commerce across Europe, where your contributions will be valued and recognised.
