At a Glance
- Tasks: Be the go-to person for our high-value customers, handling quotes and resolving queries.
- Company: Join a global business in South Leeds with a supportive team atmosphere.
- Benefits: Potential for permanent role, competitive pay, and a chance to grow your career.
- Other info: Full-time hours, Monday to Friday, with opportunities for advancement.
- Why this job: Make a real difference by helping customers and solving their problems every day.
- Qualifications: Experience in customer service and a knack for communication.
The predicted salary is between 22000 - 26000 £ per year.
We are currently supporting a global business based in South Leeds who are looking to appoint an experienced candidate to their busy customer service team. This is initially to cover a period of maternity until 2027, but we are confident that for someone who is hard working and reliable, there could be a permanent job available.
You will be responsible for acting as the main point of contact with their existing, high spending customer base (B2B). Duties will include:
- Providing quotes and product information
- Processing customer orders
- Handling queries
- Resolving customer problems efficiently
- Liaising with colleagues across other teams and branches
Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday.
If you are interested please apply with an up to date CV and we will give you a call back to discuss further.
Customer Service - Maternity Cover in Morley employer: E&M Talent Partners Ltd
E&M Talent Partners Ltd is an excellent employer, offering a supportive work culture that values efficiency and teamwork in the bustling warehouse environment of Morley. Employees benefit from comprehensive training and growth opportunities, ensuring they can develop their skills while contributing to high operational standards. With a commitment to fostering a positive workplace, this role provides a meaningful chance to be part of a dedicated team focused on success.
Contact Details:
E&M Talent Partners Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service - Maternity Cover in Morley
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service field and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for that interview! Research the company and their customer service approach. Think about how your skills can help them maintain their high standards and be ready to share specific examples from your past experiences.
✨Tip Number 3
Show your enthusiasm! When you get that call back, make sure to express your excitement about the role and the company. A positive attitude can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to show your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re genuinely interested in the position.
We think you need these skills to ace Customer Service - Maternity Cover in Morley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and skills. We want to see how you've handled queries and resolved problems in the past, so be specific about your achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this maternity cover role. We love seeing enthusiasm and a bit of personality, so don’t hold back!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at E&M Talent Partners Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and customer base. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Common Customer Service Scenarios
Think about common customer service situations you might face, like handling complaints or processing orders. Prepare specific examples from your past experience that demonstrate how you resolved issues efficiently and kept customers happy.
✨Showcase Your Communication Skills
As a customer service representative, strong communication is key. During the interview, practice clear and concise responses. You might even want to ask a friend to conduct a mock interview with you to refine your delivery.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
