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For Companies At a Glance
- Tasks: Engage with high-value customers, providing quotes and resolving queries.
- Company: Dynamic global business based in South Leeds with a vibrant team.
- Benefits: Full-time hours, supportive environment, and opportunities for growth.
- Other info: Immediate start available; Monday to Friday, 8am to 5pm.
- Why this job: Join a busy team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
We are currently supporting a global business based in South Leeds who are looking to appoint an experienced candidate to their busy customer service team. You will be responsible for maintaining contact with their existing, high spending customer base (B2B).
Duties will include:
- Providing quotes and product information
- Processing customer orders
- Handling queries
- Resolving customer problems efficiently
- Liaising with colleagues across other teams and branches
Ideally you will be available to start at short notice and comfortable working on site full time. Hours: 8.00am until 5.00pm Monday to Friday.
If you are interested please apply with an up to date CV and we will give you a call back to discuss further.
Customer Service employer: E&M Talent Partners Ltd
Contact Detail:
E&M Talent Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a customer service role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and their customer service approach. Think about how your experience aligns with their needs, especially in handling queries and resolving problems efficiently.
✨Tip Number 3
Show off your skills! When you get the chance, demonstrate your ability to provide quotes and product information. Use examples from your past roles to highlight how you've successfully managed customer orders and maintained relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that customer service position.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service, especially any B2B roles. We want to see how you've handled queries and resolved problems efficiently in the past!
Showcase Relevant Skills: Include specific skills that match the job description, like processing orders or providing quotes. This helps us see that you’re a great fit for our busy customer service team.
Keep It Professional: While we love a friendly tone, make sure your application is polished and professional. Double-check for typos and ensure your contact details are up to date so we can reach you easily!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get back to you quickly about the next steps!
How to prepare for a job interview at E&M Talent Partners Ltd
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand key concepts like B2B communication, handling queries, and resolving issues efficiently. This will help you demonstrate your expertise during the interview.
✨Prepare for Common Scenarios
Think about common customer service scenarios you might face in the role. Prepare examples from your past experience where you successfully handled difficult customers or resolved complex issues. This shows you can think on your feet!
✨Familiarise Yourself with the Company
Do some research on the global business you're interviewing with. Understand their products, services, and customer base. This knowledge will allow you to tailor your answers and show genuine interest in the company.
✨Practice Your Communication Skills
Since you'll be liaising with colleagues and customers, practice clear and concise communication. You could even do mock interviews with a friend to refine your responses and ensure you come across as confident and articulate.