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- Tasks: Handle customer calls, emails, process orders, and support the sales team.
- Company: Join a dynamic team at E & M Talent Partners in Leeds.
- Benefits: Temp to perm role with Monday to Friday hours, 8am to 5pm.
- Why this job: Great opportunity to develop your admin skills in a supportive environment.
- Qualifications: Previous office experience and strong communication skills required.
- Other info: Immediate start available; apply now for a quick response!
The predicted salary is between 28800 - 43200 £ per year.
E & M Talent Partners are delighted to be supporting a key partner based in Leeds who are looking to appoint an experienced administrator to join their busy team. The role will be done on a temp to perm basis. You must be available to start immediately or on no more than 1 week notice period. Hours are Monday to Friday 8am until 5.00pm on site. Duties will include: – Handling customer calls and emails – follow up and provide quotes – process orders – respond to emails – work closely with the sales teams you will need to have had previous experience in office based role before and be comfortable speaking with people over the phone. please apply now for an immediate call back
Administrator/Customer Support employer: E&M Talent Partners Ltd
Contact Detail:
E&M Talent Partners Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/Customer Support
✨Tip Number 1
Familiarise yourself with the company and its services. Understanding their products and customer base will help you engage more effectively during any conversations or interviews.
✨Tip Number 2
Practice your phone communication skills. Since the role involves handling customer calls, being articulate and confident on the phone is crucial. Consider role-playing with a friend to simulate potential customer interactions.
✨Tip Number 3
Be prepared to discuss your previous office experience in detail. Think of specific examples where you've successfully handled customer queries or worked closely with sales teams, as this will demonstrate your suitability for the role.
✨Tip Number 4
Show your enthusiasm for the role and the company during any discussions. Employers appreciate candidates who are genuinely interested in contributing to their team, so let your passion shine through!
We think you need these skills to ace Administrator/Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer support. Emphasise any previous roles where you handled customer calls, processed orders, or worked closely with sales teams.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your availability to start immediately and your ability to work on-site during the specified hours. Showcase your communication skills and experience in handling customer inquiries.
Highlight Relevant Skills: In your application, clearly outline skills that are pertinent to the role, such as proficiency in handling customer communications, order processing, and teamwork. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at E&M Talent Partners Ltd
✨Showcase Your Communication Skills
As the role involves handling customer calls and emails, it's crucial to demonstrate your communication skills during the interview. Be clear and articulate in your responses, and consider providing examples of how you've effectively communicated with customers in previous roles.
✨Prepare for Common Scenarios
Think about common scenarios you might encounter in an administrator/customer support role, such as dealing with a difficult customer or processing an order error. Prepare your responses to these situations, highlighting your problem-solving skills and ability to remain calm under pressure.
✨Familiarise Yourself with the Company
Research the company and its services before the interview. Understanding their products and customer base will allow you to tailor your answers and show genuine interest in the role. It also helps to know how you can contribute to their success.
✨Demonstrate Teamwork
Since the role requires working closely with sales teams, be ready to discuss your experience in collaborative environments. Share examples of how you've successfully worked as part of a team in the past, and how you can bring that teamwork ethic to this new position.
