Receptionist

Receptionist

Cullompton Full-Time 21000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Greet visitors, manage calls, and maintain a welcoming reception area.
  • Company: Join Elysium Healthcare, a leading provider of mental health services across England and Wales.
  • Benefits: Enjoy 33 days off, subsidised meals, free parking, and career development opportunities.
  • Why this job: Make a difference in women's lives while developing your skills in a supportive environment.
  • Qualifications: Previous experience, GCSE English Grade C or above, and strong communication skills required.
  • Other info: Work in a dynamic team at The Woodmill, a rehabilitation service for women.

The predicted salary is between 21000 - 29000 £ per year.

Job Description

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to The Woodmill in Cullompton  will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at The Woodmill, a service for a service for women with complex emotional and mental health needs, where each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

Join The Woodmill in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

As a Receptionist you will be:

  • Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
  • Maintaining the upkeep of the reception area & meeting rooms are presentable.
  • Managing the office diary for meetings, events, training days and therapy sessions.
  • Ensuring confidentially and security to the service.
  • Receiving and dealing with telephone calls, emails and post.
  • Completing ad hoc administration tasks.
  • Ensuring all appropriate leaflets and brochures are on display.
  • Managing deliveries

To be successful in this role, you will:

  • Have previous experience
  • Have computer skills
  • Have communication and interpersonal skills
  • Be professional, confident and diplomatic
  • Have GCSE English Language Grade C or above
  • Be efficient and enthusiastic
  • Have aareness of understanding confidentiality and security
  • Be able to work alongside a team and independently
  • Be welcoming and self-motivated

Where you will be working:

Location: The Woodmill, Exeter Rd, Cullompton EX15 1EA.

The Woodmill, located in Cullompton, Devon, is an 18 bed rehabilitation service for women with complex emotional and mental health needs. The aim of the service is to support women to improve their self-worth, build a better quality of life for themselves and to equip them with the skills needed for independence.

What you will get:

  • Annual salary of £25,057.50     
  • The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
  • Subsidised meals
  • Free parking
  • Wellbeing support and activities to help you maintain a great work-life balance.
  • Career development and training to help you achieve your career goals.
  • Pension contribution to secure your future.
  • Life Assurance for added peace of mind.
  • Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Receptionist employer: Elysium Healthcare

Elysium Healthcare is an exceptional employer, offering a supportive and inclusive work environment at The Woodmill in Cullompton, where you can make a meaningful impact on the lives of women with complex emotional and mental health needs. With a strong focus on employee growth, you will have access to extensive training and career development opportunities, alongside generous benefits such as 33 days of annual leave, subsidised meals, and wellbeing support, all aimed at fostering a healthy work-life balance. Join us in creating a positive atmosphere where your contributions are valued and rewarded, making every day fulfilling and rewarding.
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Contact Detail:

Elysium Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Familiarise yourself with The Woodmill and its mission. Understanding the specific needs of women with complex emotional and mental health needs will help you connect better with the team and demonstrate your commitment to their values during the interview.

✨Tip Number 2

Practice your communication skills, as they are crucial for a Receptionist role. Engage in conversations with friends or family, focusing on being warm and approachable, which is essential for making visitors feel welcome.

✨Tip Number 3

Prepare to discuss your previous experience in similar roles. Think of specific examples where you successfully managed visitor interactions or handled administrative tasks, as this will showcase your capability and confidence.

✨Tip Number 4

Show your enthusiasm for personal development. Research the courses offered by Elysium Healthcare and be ready to express how you plan to utilise these opportunities to grow within the company during your interview.

We think you need these skills to ace Receptionist

Excellent Communication Skills
Interpersonal Skills
Professionalism
Attention to Detail
Computer Literacy
Organisational Skills
Time Management
Confidentiality Awareness
Teamwork
Self-Motivation
Customer Service Skills
Problem-Solving Skills
Adaptability
Diplomacy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or reception roles. Emphasise your communication skills and any previous roles where you managed diaries or handled calls.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role at The Woodmill. Mention your understanding of the importance of first impressions and how your friendly personality aligns with their values.

Showcase Relevant Skills: Clearly outline your computer skills and any experience with office management software. Highlight your ability to maintain confidentiality and security, as these are crucial for the role.

Prepare for Potential Questions: Think about how you would handle various scenarios that may arise in a reception role, such as dealing with difficult visitors or managing multiple tasks at once. Be ready to discuss these in an interview.

How to prepare for a job interview at Elysium Healthcare

✨Show Your Warmth

As a Receptionist, your friendly personality is key. Make sure to greet everyone with a smile and maintain a positive attitude throughout the interview. This will reflect how you would interact with visitors at The Woodmill.

✨Demonstrate Communication Skills

Prepare to showcase your communication abilities. Practice answering common interview questions clearly and concisely, and be ready to discuss how you handle phone calls and emails in a professional manner.

✨Highlight Your Organisational Skills

Since managing the office diary and coordinating meetings is part of the role, be prepared to discuss your organisational skills. Share examples of how you've successfully managed schedules or handled multiple tasks in previous roles.

✨Understand Confidentiality

Given the sensitive nature of the work at The Woodmill, it's crucial to demonstrate your understanding of confidentiality and security. Be ready to discuss how you would ensure the privacy of service users and handle confidential information responsibly.

Receptionist
Elysium Healthcare
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