At a Glance
- Tasks: Ensure a safe and well-maintained environment at St Neots Neurological Centre.
- Company: Join Elysium Healthcare, a leader in care services with a supportive culture.
- Benefits: Enjoy competitive salary, generous leave, and wellness support.
- Why this job: Make a real difference in the lives of those with neurological conditions.
- Qualifications: Experience in maintenance and strong communication skills required.
- Other info: Great career growth opportunities in a dynamic healthcare setting.
The predicted salary is between 29000 - 38000 £ per year.
If you enjoy creating a well-presented and safe environment, then join the team at St Neots Neurological Centre as a Support Services Manager and become a valued member of the service. As a Support Services Manager, you will work 37.5 hours per week, where you will be responsible for ensuring the services facilities are fit for purpose, regularly conduct audits to identify and repair any faults. Plan and respond to Planned Preventative Maintenance and emergency calls.
As the Support Services Manager you will be an active member of the Senior Management Team, reporting directly to the Registered Manager, and work alongside an established team. You will be responsible for all maintenance-related tasks, liaising with contractors to support the upkeep of the service and have a proven background with maintenance in similar industries/healthcare settings.
As a Support Services Manager you will be:
- Supporting the completion of PPM checks on a daily, weekly, monthly basis and audits when required.
- Coordinating and supporting contractors whilst on site and completing all paperwork and tool checks.
- Reviewing daily work sheets and prioritising tasks accordingly and completing as directed.
- Providing out of hours assistance if required.
- Providing support to catering and housekeeping departments on site.
- Ensuring the services facilities, grounds and gardens are maintained.
- Developing the teams through professional records and appraisals as appropriate.
- Maintaining effective working relationships and responding effectively to poor performance in team members.
- Ensuring new starters are entered onto the Key Watchman system and keys allocated as necessary.
- Supervising the routine water and electrical mains system testing, and where necessary implementing corrective action.
- Supervising Portable Appliance Testing (PAT) so that all portable equipment has a current test status.
- Taking personal responsibility for ensuring that the work practices and the environment meet the requirements of Health and Safety at Work legislation and report all deficits to management.
- Feedback to SMT, CG and H&S meetings.
- Maintaining the highest standards of integrity when communicating with staff, patients, family, carers and other professionals.
- Maintaining concise records and providing reports, as necessary.
To be successful in this role, you will have:
- Experience within a similar role
- General building trade experience
- Ability to paint and decorate
- Knowledge/Experience in the use of hand tools
- Knowledge/Experience of electrical, mechanical and building maintenance
- Knowledge/Experience of using computer-based programmes.
- Knowledge of COSHH, SSOW, Risk assessments and Health & Safety at Work
- Full driving licence
- Good communication skills with the ability to communicate with ward and department staff and visitors.
Where you will be working: Howitts Lane, Eynesbury, St Neots, Cambridgeshire, PE19 2JA. Join the team at St Neots Neurological Service providing care, therapeutic and rehabilitation pathways for those affected by a neurological or mental health condition for which challenging behaviour may be the leading impairment. St Neots Neurological Service is located in the centre of town and provides assessment, treatment, rehabilitation and complex care for both males and females suffering from a broad range of neurological conditions, which is provided by a highly experienced team based on site.
What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others; you’ll enjoy a comprehensive benefits package designed to support your well-being, growth and future:
- Annual base salary of £34,112
- The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
- Career development and training to help you achieve your professional goals
- Access to our Rewards & Benefits platform Ely-Vate; your one-stop destination for everyday savings, exclusive benefits and wellbeing hub!
- Well-being support and activities to help you maintain a healthy work-life balance
- Access to Blue Light Card, which provides a range of exclusive offers and discounts
- Life Assurance, for added peace of mind
- Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
- 24/8 GP service and second medical opinion, to ensure you are the best you can be
- Enhanced Maternity Package, so you can truly enjoy this special time
- Pension contribution, to help secure your future
- Free/subsidised meals and onsite/local free parking
About your next employer: Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.
Support Services Manager employer: Elysium Healthcare Limited
Contact Detail:
Elysium Healthcare Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and maintenance sectors. You never know who might have a lead on a Support Services Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with their mission, especially in maintaining a safe and well-presented environment.
✨Tip Number 3
Showcase your hands-on skills! Bring examples of past projects or audits you've conducted. This will demonstrate your ability to manage maintenance tasks effectively and keep facilities in top shape.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Support Services Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in maintenance and support services. We want to see how your skills match the role of Support Services Manager, so don’t hold back on showcasing your relevant background!
Show Off Your Communication Skills: Since you'll be liaising with contractors and team members, it's crucial to demonstrate your communication abilities. Use clear and concise language in your application to reflect how you can effectively interact with others in the workplace.
Highlight Your Health & Safety Knowledge: Given the importance of health and safety in this role, make sure to mention any relevant training or experience you have. We’re looking for someone who understands COSHH, risk assessments, and all that good stuff, so let us know what you know!
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly, so don’t miss out on this step!
How to prepare for a job interview at Elysium Healthcare Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of maintenance practices, especially in healthcare settings. Be ready to discuss your experience with Planned Preventative Maintenance (PPM) and how you've handled audits or repairs in the past.
✨Showcase Your Team Spirit
As a Support Services Manager, you'll be part of a Senior Management Team. Highlight your experience in collaborating with contractors and supporting various departments like catering and housekeeping. Share examples of how you've built effective working relationships.
✨Be Prepared for Practical Questions
Expect questions that assess your problem-solving skills, especially regarding health and safety compliance. Think of scenarios where you had to implement corrective actions or manage poor performance within your team.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to explain complex maintenance concepts in simple terms, as you'll need to communicate with staff, patients, and other professionals.