Elysium Collection is seeking a Reservation & Guest Experience Specialist at our Croydon site. You will manage bookings across our hotels, spa, and dining experiences, and be the first point of contact for guests.
You will deliver warm, personalised service by phone, email, and online inquiries, maximise revenue where possible, and coordinate with hotel operations to ensure smooth handovers and exceptional guest experiences.
#J-18808-LjbffrGuest Experience & Reservations Maestro in Croydon employer: Elysium Collection
Elysium Collection is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the luxury hospitality sector. With a focus on employee growth, you will have access to tailored training and development opportunities, ensuring your career flourishes as you help shape unforgettable guest experiences. Located in a dynamic environment, our team enjoys unique advantages such as networking with industry leaders and being part of a pioneering brand that values innovation and excellence.
