Health Club Manager / Wellness Manager

Location: The Oren, Hampstead

Salary: £40,000 per annum

Job Type: Permanent, Full time

About Us:

Elysian Residences have turned the concept of later living on its head: our focus is on providing the very best in luxury living underpinned by discreet, but comprehensive care and support. The Elysian Residences model is centred around excellent service and quality design combined to create inspiring and elegant communities.

We are now looking for a reliable, organised Wellbeing Co-ordinator who has experience in providing exceptional levels of customer care. This role could suit Hotel Managers and Guest Service Managers who have previous experience working within 5* establishments. We are also willing to consider applications from candidates who have a background of working in high-end health clubs including Health Club Managers and Fitness Managers who have demonstrable experience in providing members with exercise experiences, tailored sessions and inspiring active lives.

The role:

The Wellbeing Co-ordinator plays a vital role in promoting our owners' well-being and in encouraging independent living. The goal of a Wellbeing Co-ordinator is to create a culture of wellness within The Oren, which can lead to improved health, productivity, and overall well-being. With a focus on all aspects of wellbeing from emotional to physical to mental, outlined below are some key responsibilities for this position.

Key Responsibilities and Accountabilities:

• Designing and implementing bespoke health and wellness activities for owners and evaluating their effectiveness.
• Coordinating and managing approved care partners.
• Establishing partnerships with local providers/partners to develop an exciting range of activities and events.
• Prepare and communicate the wellbeing (events) activity calendar.
• Using our property management system (Cubigo) to monitor owners' activities and engagement and understand their needs, building individual engagement plans where necessary.
• Working with the local pharmacy to organise flu jabs and other recognised immunisations.
• Collaborating with the Head chef on dietary needs for owners, ensuring a well-balanced dietary offer is in place that promotes wellbeing and nutritional needs.
• Conducting well-being checks and providing companionship for owners.
• Encouraging owners to engage in activities.
• Conducting needs assessments.
• Identifying health issues and risks in the owners' homes and developing strategies to address them, in partnership with the care partner and other recognised services.
• To work in harmony alongside all staff to deliver a service which is safe, caring, effective, responsive and well-led with the General Manager to introduce change that benefits all clients and the organisation.
• Establish and develop professional relationships to positively promote the organisation, being seen as a thought leader in wellbeing for retirees.
• Share best practice across the group, with other Wellbeing Co-ordinators.
• Ensures all team members adhere to professional standards in appearance, conduct and motives that effectively demonstrate the company’s values of trust and integrity and creates a safe and healthy environment.

Skills and Qualities Needed:

• Excellent interpersonal and communication skills.
• Compassion for those individuals over the age of 65 years and being mindful of possible health issues and ailments.
• Being flexible in terms of working hours; this is not a 9-5 role and weekends may be required.
• Ability to lead and motivate.
• A strong understanding of health and wellness strategies.
• Ability to develop and implement wellness initiatives.
• Ability to develop and deliver wellness training programs.
• Adaptable, imaginative, polite, professional, helpful and flexible in approach to the work.
• Self-motivated and with the ability to identify own training needs and a willingness to attend relevant training courses or other training.
• Reliable, trustworthy and honest.
• Understand and respect confidentiality in relation to all issues connected with the role.
• It's important to note that a Wellness Co-ordinator’s role extends beyond physical health—it also involves addressing mental and emotional well-being.

Benefits:

• Contributory Pension Scheme.
• Health Care cash plan.
• Death in-service two-time salary.
• 50% discount in all F&F outlets.
• Access to hundreds of discounted daily purchases via Bright Exchange.
• Employee Assistance Package - EAP.

Please click the APPLY button to send your CV and Cover Letter for this role.