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For Companies At a Glance
- Tasks: Design and deploy AI agents for real-world customer workflows.
- Company: Join a fast-growing AI startup with a dynamic culture.
- Benefits: Competitive salary, equity, private healthcare, and AI-focused development.
- Why this job: Be a pioneer in AI solutions and make a tangible impact.
- Qualifications: Strong engineering skills and experience with customer implementations.
- Other info: Exciting growth opportunities and team socials, including trips abroad.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Elyos AI is building the next generation of customer service with AI Agents. Our agents answer calls, reply to emails and WhatsApp messages, make bookings, take payments, and operate the CRM in the same way a human would.
We founded Elyos in June 2023 and took part in the Y Combinator S23 batch. Since then, we’ve been growing revenue ~30% month on month and shipping fast. We recently raised a $13m series A to turbocharge our growth.
If you love building from zero, working directly with customers, and shipping real software that solves messy real-world problems, this role is for you. As a Founding Solutions Engineer, you’ll sit right at the intersection of engineering, product, and customers — shaping both what we build and how it’s deployed in the real world. You’ll work hands-on with LLMs, Speech-to-Text, Text-to-Speech, Voice Activity Detection, and workflow automation to help real businesses handle calls, book jobs, take payments, and deliver best-in-class customer service.
We’re looking for a Founding Solutions Engineer to join Elyos as one of our earliest technical hires outside the core engineering team. You’ll work closely with Adrian (CEO), product, and engineering to design, build, and deploy AI agents directly with customers.
In this role you’ll be:
- Building real implementations
- Writing code and configs
- Debugging live customer workflows
- Turning bespoke customer solutions into reusable product primitives
You’ll be the person who makes “this should work in theory” actually work in production.
Key Responsibilities
- Customer Solutions & Implementation
- Design, build, and deploy AI agents tailored to customer workflows across voice, email, and messaging
- Own end-to-end customer implementations, from technical discovery through to go-live
- Configure conversation flows, prompts, integrations, and automation to handle bookings, payments, and CRM actions
- Debug real-world edge cases (accents, noise, weird customer behaviour, CRM quirks, etc.)
- Set and uphold quality bars for agent performance, reliability, and customer experience
- Product & Platform Feedback
- Act as the technical bridge between customers and engineering, translating real-world needs into clear product requirements
- Identify recurring implementation patterns and turn them into reusable platform features
- Contribute directly to product design decisions around APIs, workflows, tooling, and configuration models
- Validate new features in production with customers and feed learnings back into the roadmap
- Internal Tooling & Scale
- Build internal tools, templates, and playbooks to reduce time-to-live for new customers
- Help define best practices for onboarding, configuration, and testing
- Introduce automation and metrics to track implementation health and agent performance
- Gradually help train and level up future solutions/implementation engineers as the team grows
Experience
- Strong engineering background (software, systems, or applied engineering)
- Comfortable writing code, debugging systems, and working with APIs and integrations
- Able to explain technical concepts clearly to non-technical customers
- Experience working directly with customers or stakeholders on technical implementations
- Thrives in fast-moving, ambiguous environments
- Naturally curious, pragmatic, and obsessed with making things actually work
Bonus
- Experience with AI/ML systems, LLMs, or conversational AI
- Familiarity with CRMs, workflow automation, or telephony systems
- Startup or early-stage experience
- Product-minded engineer who enjoys shaping what gets built
Perks & Benefits
- Competitive salary & meaningful equity – we’re building this together
- AI-first learning & development – stay at the cutting edge
- Team socials & annual offsites – last year was Greece
- Private healthcare – we look after our people
Founding Solutions Engineer Elyos HQ employer: Elyos Energy UK Ltd.
Contact Detail:
Elyos Energy UK Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Founding Solutions Engineer Elyos HQ
✨Tip Number 1
Get to know the company inside out! Research Elyos AI, their mission, and the tech they’re using. This will help you tailor your conversations and show that you’re genuinely interested in being part of their journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on challenges! Since this role involves building and debugging, be ready to showcase your problem-solving skills. Practice coding exercises and think about how you’d tackle real-world scenarios they might face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Elyos AI.
We think you need these skills to ace Founding Solutions Engineer Elyos HQ
Some tips for your application 🫡
Show Your Passion for AI: When you're writing your application, let your enthusiasm for AI and customer service shine through. We want to see that you’re genuinely excited about building innovative solutions and tackling real-world problems with us.
Tailor Your Experience: Make sure to highlight your relevant experience in engineering and customer interactions. We love seeing how your background aligns with the role, so don’t be shy about showcasing your skills in coding, debugging, and working with APIs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to understand your qualifications and how you can contribute to our mission at Elyos AI.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at Elyos Energy UK Ltd.
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like LLMs and APIs. Brush up on your coding skills and be ready to discuss how you've used these tools in real-world scenarios.
✨Understand Customer Needs
Since this role involves working directly with customers, think about how you can translate technical concepts into layman's terms. Prepare examples of how you've successfully communicated complex ideas to non-technical stakeholders.
✨Show Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in previous roles, especially those related to debugging or implementing solutions. Highlight your thought process and how you approached these problems to find effective solutions.
✨Demonstrate Your Passion for AI
Elyos is all about building innovative AI solutions, so show your enthusiasm for the field. Share any personal projects or experiences that showcase your interest in AI and how you stay updated with the latest trends and technologies.
