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- Tasks: Provide 24/7 operational support for mission-critical Defence ICT systems.
- Company: Join a specialist provider of secure ICT services for UK Defence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in secure environments while developing your technical skills.
- Qualifications: Experience in networking, security systems, and automation is essential.
- Other info: Dynamic role with a structured 24/7 duty rota and excellent career progression.
The predicted salary is between 36000 - 60000 £ per year.
Location: On-site, Northallerton, North Yorkshire
Department: Engineering
Section: Engineering
Reports To: Technical Director
Location: Secure UK Defence Environment
Contract Type: Permanent
Client: Our client is a specialist provider of secure ICT services supporting critical UK Defence systems. Operating within highly regulated, high-availability environments, they deliver resilient infrastructure, operational assurance, and rapid incident response across mission-critical platforms.
The engineering teams work at the forefront of secure networking, virtualisation, automation, and monitoring technologies to ensure Defence systems remain available, compliant, and secure 24/7.
Purpose of the Role: The Duty Engineer is a senior technical professional operating within secure Defence ICT environments, providing 24/7 operational support for mission-critical systems. The role ensures system availability, resilience, security, and rapid incident resolution in line with contractual SLAs and KPIs, combining deep infrastructure expertise with modern automation and monitoring practices to deliver stable and compliant services.
The role operates as part of a structured 24/7 duty rota, requiring out-of-hours, on-call, and incident response support to maintain continuous operational service.
Key Responsibilities:
- Providing 24/7 operational duty support to ensure the availability, security, and performance of Defence ICT systems
- Acting as a technical first responder for incidents, alerts, and service degradation within secure environments
- Troubleshooting and maintaining LAN, WAN, MPLS, SD-WAN networks, firewalls, and VPN services
- Administering Active Directory and domain services, including DNS, PKI, RDS, WSUS, and related platforms
- Managing VMware virtualisation environments, including ESXi, vCenter, and VMware Cloud Foundation
- Operating and supporting ASTERIX VoIP systems
- Maintaining SIEM and monitoring platforms, including Splunk and Microsoft System Centre tooling
- Performing Linux system administration, patching, and security hardening
- Creating and maintaining automation using PowerShell, Ansible, and GitLab
- Supporting vulnerability remediation, compliance activities, and audit readiness
- Delivering incident response, root-cause analysis, and service restoration in line with agreed SLAs and KPIs
- Coordinating technical response and escalation to prevent incident impact or recurrence
Experience, Skills & Qualifications:
Essential / Highly Desirable:
- CCNA (or equivalent experience)
- LAN, MAN, and campus networking
- BGP, MPLS, VPLS, and VPN technologies
- Software-Defined Networking (VMware NSX) and SD-WAN
- Security systems administration, including IDS/IPS
- Active Directory, ADFS, PKI, DNS, DHCP, GPO, RDS, WSUS, WAP
- VMware vSphere, ESXi, and VMware Cloud Foundation administration
- ASTERIX VoIP systems
- SIEM & monitoring: Microsoft System Centre Suite, Splunk Enterprise / ES / IT
- Telemetry platforms: OpenTelemetry, Telegraf
- Linux administration and security patching
- Automation and scripting using PowerShell, Ansible, and GitLab
Application Process: To apply, please submit your CV detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged.
Equal Opportunity Employer: We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply.
Contact: Elvis Eckardt
Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) in Northallerton employer: Elvis Eckardt Recruitment
Contact Detail:
Elvis Eckardt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) in Northallerton
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This is especially important for roles like Duty Engineer where practical experience speaks volumes.
✨Tip Number 3
Prepare for those interviews! Research common questions related to infrastructure operations and be ready to discuss your experience with technologies like VMware, Active Directory, and automation tools. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Duty Engineer - Infrastructure Operations Engineer (24/7 Secure Systems) in Northallerton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Engineer role. Highlight your experience with secure ICT environments and any relevant technical skills that match the job description. We want to see how you fit into our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your expertise in areas like networking, automation, and incident response. This helps us see your potential impact.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to include all the essential information without fluff. We appreciate straightforward communication!
Apply Early!: Since we review applications on a rolling basis, don’t wait until the last minute to apply. Get your application in early through our website to increase your chances of standing out. We can’t wait to hear from you!
How to prepare for a job interview at Elvis Eckardt Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around LAN, WAN, MPLS, and SD-WAN technologies. Be prepared to discuss your experience with VMware environments and any automation tools like PowerShell or Ansible, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've handled incidents in high-pressure situations. Think about times when you acted as a first responder and how you resolved issues quickly while maintaining system security and availability.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the Duty Engineer role. Be ready to discuss how you would ensure 24/7 operational support and what strategies you would implement for incident response and service restoration.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to secure ICT services and their expectations for the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
