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- Tasks: Provide 24/7 operational support for mission-critical Defence ICT systems.
- Company: Join a specialist provider of secure ICT services for UK Defence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Make a real impact in a secure environment while working with cutting-edge technologies.
- Qualifications: Experience in networking, security systems, and automation is essential.
- Other info: Dynamic role with excellent career advancement opportunities in a high-assurance environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: On-site, Northallerton, North Yorkshire
Department: Engineering
Section: Engineering
Reports To: Technical Director
Location: Secure UK Defence Environment
Contract Type: Permanent
Client: Our client is a specialist provider of secure ICT services supporting critical UK Defence systems. Operating within highly regulated, high-availability environments, they deliver resilient infrastructure, operational assurance, and rapid incident response across mission‑critical platforms. The engineering teams work at the forefront of secure networking, virtualisation, automation, and monitoring technologies to ensure Defence systems remain available, compliant, and secure 24 / 7.
Purpose of the Role
The Duty Engineer is a senior technical professional operating within secure Defence ICT environments, providing 24 / 7 operational support for mission‑critical systems. The role ensures system availability, resilience, security, and rapid incident resolution in line with contractual SLAs and KPIs, combining deep infrastructure expertise with modern automation and monitoring practices to deliver stable and compliant services. The role operates as part of a structured 24 / 7 duty rota, requiring out‑of‑hours, on‑call, and incident response support to maintain continuous operational service.
Key Responsibilities
- Providing 24 / 7 operational duty support to ensure the availability, security, and performance of Defence ICT systems.
- Acting as a technical first responder for incidents, alerts, and service degradation within secure environments.
- Troubleshooting and maintaining LAN, WAN, MPLS, SD‑WAN networks, firewalls, and VPN services.
- Administering Active Directory and domain services, including DNS, PKI, RDS, WSUS, and related platforms.
- Managing VMware virtualisation environments, including ESXi, vCenter, and VMware Cloud Foundation.
- Operating and supporting ASTERIX VoIP systems.
- Maintaining SIEM and monitoring platforms, including Splunk and Microsoft System Centre tooling.
- Performing Linux system administration, patching, and security hardening.
- Creating and maintaining automation using PowerShell, Ansible, and GitLab.
- Supporting vulnerability remediation, compliance activities, and audit readiness.
- Delivering incident response, root‑cause analysis, and service restoration in line with agreed SLAs and KPIs.
- Coordinating technical response and escalation to prevent incident impact or recurrence.
Experience, Skills & Qualifications
Essential / Highly Desirable:
- CCNA (or equivalent experience)
- LAN, MAN, and campus networking
- BGP, MPLS, VPLS, and VPN technologies
- Software‑Defined Networking (VMware NSX) and SD‑WAN
- Security systems administration, including IDS / IPS
- Active Directory, ADFS, PKI, DNS, DHCP, GPO, RDS, WSUS, WAP
- VMware vSphere, ESXi, and VMware Cloud Foundation administration
- ASTERIX VoIP systems
- SIEM & monitoring: Microsoft System Centre Suite, Splunk Enterprise / ES / ITSI
- Telemetry platforms: OpenTelemetry, Telegraf
- Linux administration and security patching
- Automation and scripting using PowerShell, Ansible, and GitLab
Application Process
To apply, please submit your CV detailing your relevant experience and qualifications for the role. Applications will be reviewed on a rolling basis, so early submissions are encouraged.
Equal Opportunity Employer
We value diversity and are committed to creating an inclusive work environment. We encourage applicants from all backgrounds to apply.
Duty Engineer - Senior Infrastructure Operations Engineer (24/7 Secure Systems) employer: Elvis Eckardt Recruitment & Sales Solutions Limited
Contact Detail:
Elvis Eckardt Recruitment & Sales Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Engineer - Senior Infrastructure Operations Engineer (24/7 Secure Systems)
✨Tip Number 1
Network, network, network! Get in touch with people in the industry, especially those who work in secure ICT services. Attend events or join online forums where you can chat with professionals and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and knowledge related to the role. Be ready to discuss your experience with LAN, WAN, and security systems, as well as your automation skills using PowerShell and Ansible.
✨Tip Number 3
Showcase your problem-solving abilities during interviews. Share examples of how you've handled incidents or service degradation in the past, and explain your approach to troubleshooting and maintaining secure environments.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Duty Engineer - Senior Infrastructure Operations Engineer (24/7 Secure Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Engineer role. Highlight your experience with secure ICT environments and any relevant technical skills that match the job description. We want to see how you can bring your expertise to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to handle 24/7 operational support and incident response. This will help us see how you fit into our high-availability environment.
Be Clear and Concise: When writing your application, keep it clear and concise. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make sure your points are easy to understand and directly related to the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered promptly. Plus, it’s super easy to do!
How to prepare for a job interview at Elvis Eckardt Recruitment & Sales Solutions Limited
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around LAN, WAN, and the specific technologies mentioned in the job description like VMware and Active Directory. Be ready to discuss your hands-on experience with these systems and how you've tackled challenges in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've responded to incidents or service degradations. Think about specific situations where you acted as a first responder and how you resolved issues quickly and effectively. This will demonstrate your ability to handle high-pressure scenarios.
✨Familiarise Yourself with Automation Tools
Since automation is key in this role, be prepared to talk about your experience with tools like PowerShell and Ansible. You might even want to bring along a small project or script you've worked on to showcase your skills and understanding of automation in secure environments.
✨Understand the Importance of Compliance
Given the nature of the work in a secure Defence environment, it's crucial to understand compliance and security protocols. Be ready to discuss how you've ensured compliance in previous roles and your approach to vulnerability remediation and audit readiness.
