Are you a multi-skilled construction professional looking for a varied role where you can use your practical skills while delivering excellent customer service?
Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Do you have experience across joinery, bricklaying, plastering, tiling, painting and decorating and enjoy working independently while representing a respected housebuilding business in customers' homes?
Elvet Recruitment is delighted to be working in partnership with an established housebuilding business to recruit a Customer Services Multi-Trade Technician to join their Customer Services team.
This is an excellent opportunity for a skilled and customer-focused tradesperson to carry out a variety of remedial works across occupied and unoccupied properties. You'll be the face of the Customer Services function in the field, ensuring work is completed safely, efficiently and to a high standard while providing a professional and courteous service to customers.
The successful candidate will be practical, resourceful and confident working across multiple trades, with strong communication skills and a genuine commitment to delivering an excellent customer experience.
What You'll Be Doing:
- Carry out multi-trade remedial works across occupied and unoccupied residential properties
- Undertake works including joinery, bricklaying, plaster patching, painting and decorating, tiling and general labouring
- Complete basic M&E tasks where appropriate and within your level of competence
- Read and understand relevant drawings, specifications and construction information
- Ensure all work is completed safely and in accordance with company procedures, health and safety requirements and relevant legislation
- Provide a professional, courteous and customer-focused service when working in occupied properties
- Liaise directly with xgikmsk customers, provide updates and obtain satisfaction/completion confirmation where possible
- Provide regular progress updates to the central Customer Services team
- Maintain the customer service vehicle, ensuring it is clean, tidy, appropriately stocked and compliant with health and safety requirements
- Monitor van stock and record material usage against individual properties
- Use your judgement to identify effective remedial solutions while considering cost and wider development implications
- Work closely with Customer Services Managers, Inspectors, site teams, sales team...
Customer Services Technician in Ovington employer: Elvet Recruitment
Join a dynamic and supportive team at an established surfacing and construction business in the North East, where your organisational skills will be valued and rewarded. With a focus on collaboration and professional growth, this role offers a chance to take ownership of diverse administrative tasks while working closely with senior management. Enjoy a friendly work culture that encourages initiative and provides opportunities for personal development in a thriving environment.
