Are you an organised and proactive Administrator with experience in scheduling, maintenance coordination or facilities management?
Are you confident coordinating engineers, managing appointments and communicating with customers, residents and contractors to ensure maintenance works are completed efficiently?
Elvet Recruitment is recruiting for a Maintenance Scheduler / Administrator to join a growing and expanding fire protection business based in East Northumberland.
This is an excellent opportunity to join a busy and supportive team, playing a key role in coordinating planned and reactive maintenance works. You’ll be responsible for managing schedules, arranging engineer appointments, maintaining accurate records and ensuring effective communication between customers, residents, engineers and contractors.
The successful candidate will be highly organised, customer-focused and comfortable managing multiple priorities in a fast-paced environment. Previous experience within Facilities Management (FM), particularly in planned and reactive maintenance, would be highly advantageous.
What You’ll Be Doing
* Coordinating and scheduling planned and reactive maintenance works.
* Arranging appointments and allocating jobs to engineers and operatives.
* Managing engineer diaries and ensuring workloads are organised effectively.
* Liaising with engineers, contractors and operational teams to coordinate maintenance activities.
* Communicating with residents and clients to arrange appointments and provide updates.
* Acting as a point of contact for maintenance enquiries and scheduling queries.
* Managing shared inboxes and responding to incoming requests.
* Monitoring outstanding jobs and following up to ensure works are progressing.
* Maintaining accurate maintenance schedules, records and job information.
* Updating internal systems with appointment details and maintenance progress.
* Supporting the wider team with general administration and coordination duties.
What We’re Looking For
* Previous experience in administration, scheduling or maintenance coordination.
* Experience within Facilities Management (FM) would be highly desirable.
* Understanding of planned and reactive maintenance environments.
* Experience coordinating engineers, operatives, contractors or service appointments.
* Excellent customer service and communication skills.
* Confidence liaising with residents, clients and external contractors.
* Strong organisational skills and the ability to manage competing priorities.
* Good attention to detail and the ability to maintain accurate records.
* Confident IT skills, particularly Microsoft Office and email.
* Experience managing shared inboxes and coordinating high volumes of enquiries.
* A proactive, flexible and solutions-focused approach.
* Ability to work independe...
Maintenance Scheduler / Administrator in North Berwick employer: Elvet Recruitment
Join a dynamic and supportive team at an established surfacing and construction business in the North East, where your organisational skills will be valued and rewarded. With a focus on collaboration and professional growth, this role offers a chance to take ownership of diverse administrative tasks while working closely with senior management. Enjoy a friendly work culture that encourages initiative and provides opportunities for personal development in a thriving environment.
