At a Glance
- Tasks: Manage customer journeys and deliver exceptional service in home sales.
- Company: Join a respected Northumberland housebuilder with a strong reputation.
- Benefits: Competitive salary, excellent commission, and comprehensive benefits package.
- Other info: Great career development opportunities in the property sector.
- Why this job: Be part of a successful team and help people find their dream homes.
- Qualifications: Experience in sales or customer-facing roles; strong communication skills.
Are you passionate about delivering exceptional customer service and helping people find their perfect home? Elvet Recruitment is proud to be working with a respected Northumberland housebuilder to recruit a Sales Executive for a development in Longhorsley. This is a fantastic opportunity for an ambitious and customer-focused individual to join a successful sales team and play a key role in delivering an exceptional homebuying experience. Our client has established a strong reputation for creating high-quality homes and vibrant communities across Northumberland. As demand continues to grow, they are seeking a professional and driven Sales Executive to manage customer enquiries, drive sales performance, and support purchasers through every stage of the buying journey.
As a Sales Executive, you will be responsible for selling new homes from initial enquiry through to completion, ensuring customers receive outstanding service while helping the business achieve its sales and legal completion targets.
What You'll Be Doing:
- Managing all aspects of the customer journey from first enquiry through to legal completion
- Welcoming prospective purchasers and conducting engaging development and show home tours
- Demonstrating the features and benefits of homes while identifying opportunities to maximise sales revenue through upgrades and optional extras
- Acting as the key point of contact for customers throughout the purchasing process
- Progressing reservations efficiently and ensuring all sales activities remain legally compliant
- Maintaining accurate customer records and sales data within the CRM system
- Following up enquiries and referrals in a timely and professional manner
- Promoting associated financial and legal services to support successful sales progression
- Preparing customer completion and handover documentation
- Working collaboratively with site teams to coordinate customer choices and build updates
- Supporting local marketing campaigns and providing competitor market feedback
- Ensuring sales areas and show homes are presented to the highest possible standard
- Maintaining excellent health and safety standards across the development
What We're Looking For:
- Previous experience in sales, estate agency, property sales, retail, hospitality, or another customer-facing environment
- Strong communication and relationship-building skills
- A professional, approachable, and customer-focused manner
- Excellent organisational and administrative abilities
- Ability to work independently while contributing positively to a wider team
- Strong attention to detail and commitment to delivering outstanding customer experiences
- Full UK driving licence and access to your own vehicle
- Flexibility to work weekends and bank holidays
Desirable Experience:
- Experience within new homes sales or residential property sales
- Knowledge of affordable housing products and assisted move schemes
- Experience using COINS software or similar CRM platforms
- Understanding of the Northumberland housing market
What's On Offer:
- Competitive salary
- Excellent commission potential
- Comprehensive benefits package
- Opportunity to join a successful and growing regional housebuilder
- Career development and progression opportunities within the property sector
This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency on behalf of our client.
Sales Executive - Northumberland in Longhorsley employer: Elvet Recruitment
Join a respected Northumberland housebuilder as a Sales Executive and be part of a dynamic team dedicated to delivering exceptional customer service and creating vibrant communities. With a strong reputation for high-quality homes, this company offers competitive salaries, excellent commission potential, and comprehensive benefits, alongside ample opportunities for career development in the thriving property sector. Experience a supportive work culture that values your contributions and fosters professional growth while you help customers find their perfect home.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Northumberland in Longhorsley
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and community involvement. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to property sales. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 3
Practice your pitch! Be ready to explain how your previous experience aligns with the role of Sales Executive. Highlight your customer service skills and any relevant sales achievements.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Sales Executive - Northumberland in Longhorsley
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and helping people shine through. We want to see that you’re genuinely excited about the opportunity to assist customers in finding their perfect home.
Tailor Your Experience:Make sure to highlight any relevant experience you have in sales or customer-facing roles. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your skills!
Be Professional Yet Approachable:Your written application should reflect a professional tone while still being friendly and approachable. We’re looking for someone who can connect with customers, so let your personality come through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity with a respected Northumberland housebuilder.
How to prepare for a job interview at Elvet Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the housebuilder and their developments in Northumberland. Understand their values, recent projects, and what sets them apart in the market. This knowledge will help you tailor your responses and show genuine interest.
✨Showcase Your Customer Service Skills
As a Sales Executive, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you managed enquiries and built relationships, as this will resonate well with the interviewers.
✨Prepare for Role-Specific Questions
Expect questions about managing the customer journey and handling sales processes. Think about how you would approach conducting tours, promoting upgrades, and ensuring compliance. Practising these scenarios can help you articulate your thought process during the interview.
✨Dress to Impress and Be Approachable
First impressions matter! Dress professionally but also ensure you come across as approachable. A friendly demeanour can set the tone for the interview, making it easier for you to connect with the interviewers and demonstrate your customer-focused attitude.
