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For Companies At a Glance
- Tasks: Guide homebuyers through their purchase journey, ensuring a seamless experience.
- Company: Reputable housebuilder focused on customer satisfaction and quality service.
- Benefits: Up to £50,000 OTE, 26 days leave, performance bonuses, and health support.
- Why this job: Make a real difference in people's lives by helping them find their dream homes.
- Qualifications: Customer service experience, strong communication skills, and a passion for helping others.
- Other info: Permanent role with clear career progression and ongoing training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you driven by delivering outstanding customer service and creating a positive homebuying experience? Elvet Recruitment is currently working on behalf of a reputable housebuilder to recruit a Field Sales Executive based in County Durham. This is a dynamic and customer-focused role where your primary responsibility will be to guide prospective buyers through the purchase journey, from initial enquiry to completion, ensuring a seamless and engaging experience at every stage. The homes are thoughtfully designed to meet the needs of a wide range of buyers, including first-time buyers, families moving up the ladder, downsizers, and investors. As a Field Sales Executive, your commitment to providing a high-quality service will be key to building lasting relationships with customers and achieving sales targets. You'll be supported with ongoing professional development and training to help you thrive in your role.
What You’ll Be Doing:
- Meet and exceed agreed sales targets
- Follow up on all marketing leads, engaging with prospective buyers and ensuring timely, proactive responses.
- Meet with clients to assess and qualify their needs, providing clear guidance throughout the buying process.
- Actively promote and sell the full range of Gleeson Options and Extras, ensuring buyers understand all available choices.
- Liaise effectively with clients, solicitors, estate agents, and all other stakeholders to progress sales smoothly and professionally.
- Deliver consistent customer follow-up, maintaining strong communication from initial enquiry through to completion.
- Ensure all sales administration is completed accurately and on time, including contract chasing and management of customer documentation in line with company procedures.
- Conduct market research and monitor competitor activity to maintain a strong understanding of local market conditions.
- Maintain and update the customer enquiry database, capturing and managing customer information throughout the sales journey.
- Use computer systems effectively, including COINS (full training provided and ongoing).
- Maintain the high standards of the sales areas and completed plots, carrying out regular internal and external checks, reporting issues, snagging, and instructing as required.
What We’re Looking For:
- Experience within customer services ‘Face to Face’ – with or without new build experience, Marketing background or Retail background acceptable
- Passion for delivering top-tier customer service
- Friendly, professional, and presentable
- Strong communication and interpersonal skills
- A collaborative team player with a positive mindset
- Self-driven, organised, and proactive
- Able to represent the company brand with professionalism and integrity
Role Information:
- Up to £50,000 OTE
- 35 hours, Thursday - Monday 10am - 5pm
- 26 days annual leave plus bank holidays
- Performance-based bonus scheme
- Holiday purchase scheme
- Company pension
- Private medical insurance
- Health and wellbeing support through Healthshield
- Life assurance
- Employee share purchase plan
- Retail and leisure discount programme
- Clear routes for career progression and development
This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf of our client.
Field Sales Executive in Belmont employer: Elvet Recruitment
Contact Detail:
Elvet Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Sales Executive in Belmont
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Field Sales Executive. Highlight your customer service skills and any relevant sales achievements to make a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Field Sales Executive in Belmont
Some tips for your application 🫡
Show Your Customer Service Passion: Make sure to highlight your experience in customer service, especially face-to-face interactions. We want to see how you've gone above and beyond to create positive experiences for customers, as this role is all about delivering top-tier service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Field Sales Executive role. We love seeing candidates who take the extra step to connect their background with what we’re looking for.
Be Professional and Presentable: Since this role involves meeting clients and representing our brand, it’s important to convey professionalism in your written application. Use clear language, check for typos, and maintain a friendly yet professional tone throughout your documents.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, we can ensure your application gets the attention it deserves, and you’ll be one step closer to joining our team!
How to prepare for a job interview at Elvet Recruitment
✨Know Your Product
Before the interview, make sure you understand the homes and options offered by the housebuilder. Familiarise yourself with the features and benefits of the properties, as well as any recent developments in the area. This knowledge will help you answer questions confidently and demonstrate your commitment to providing outstanding customer service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your ability to deliver exceptional customer service. Think about situations where you went above and beyond for a client or resolved a challenging issue. This will show the interviewer that you have the passion and skills needed to create a positive homebuying experience.
✨Practice Active Listening
During the interview, practice active listening by paying close attention to the questions asked and responding thoughtfully. This will not only help you provide better answers but also demonstrate your strong communication skills. Remember, being a Field Sales Executive is all about understanding clients' needs and guiding them through the buying process.
✨Prepare Questions to Ask
Have a few insightful questions ready to ask the interviewer about the company culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage in a two-way conversation, which can leave a lasting impression.
