Butchery Manager in Norfolk

We are looking for an experienced and passionate Butchery Manager to lead our busy butchery department at Elveden Courtyard. This is a fantastic opportunity for a skilled butcher with strong leadership qualities to take ownership of a department known for producing high-quality beef, pork, lamb, venison and value-added products. Key Responsibilities Leadership & Management Lead, motivate and develop the butchery team. Plan staff rotas and ensure appropriate departmental cover. Train and support team members to achieve high standards. Create a positive, safe and productive working environment. Manage performance and encourage continual development. Butchery & Production Carry out and oversee all aspects of butchery, including full carcass breakdown of beef, pork, lamb and venison. Produce and package high-quality fresh meat products to company standards. Manufacture value-added products including sausages, burgers and seasonal specialist lines. Ensure exceptional product quality, consistency and presentation. Manage special customer orders and catering requests. Stock Control & Commercial Performance Manage stock levels, ordering and inventory control. Forecast product requirements based on seasonal demand and sales trends. Minimise waste and maximise yield through effective stock rotation and management. Receive, inspect and correctly store deliveries. Monitor margins, pricing and department profitability. Conduct regular stock takes and investigate variances. Food Safety & Compliance Ensure full compliance with HACCP, Safer Food Better Business and food safety regulations. Maintain accurate records relating to traceability, temperatures, deliveries and stock movements. Ensure health and safety procedures are followed at all times. Maintain excellent housekeeping and hygiene standards throughout the department. Customer Service & Sales Deliver outstanding customer service and product knowledge. Handle customer feedback, queries and complaints professionally. Ensure the visual presentation of the counter remains attractive and fully stocked. Support promotional activities and merchandising initiatives. Assist with product photography and social media content where required. What We're Looking For Essential Previous experience in a Butchery Manager, Senior Butcher or Supervisory Butcher role. Proven full carcass butchery skills across beef, pork, lamb and venison. Experience producing sausages, burgers and other manufactured meat products. Strong understanding of food safety, HACCP and traceability requirements. Experience managing stock control, ordering and reducing waste. Excellent communication and leadership skills. Good IT skills, including Microsoft Office. A passion for delivering exceptional quality and customer service. Desirable Formal butchery apprenticeship or recognised industry qualification. Food retail or farm shop experience. Level 3 Food Safety qualification. Experience with merchandising and product displays. Experience creating content for websites and social media. Competitive salary. Staff discounts across the Courtyard & pubs Training and development opportunities. Supportive and friendly working environment. The opportunity to work with high-quality locally produced products. - TPBN1_UKCT