Business Development and Client Support Manager in London
Business Development and Client Support Manager

Business Development and Client Support Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage clients, develop sales strategies, and deliver innovative automation solutions.
  • Company: Join a global leader in AI and automation with a fun, dynamic culture.
  • Benefits: Competitive salary, travel opportunities, and professional growth.
  • Why this job: Make a real impact while working with cutting-edge technology in a supportive team.
  • Qualifications: Degree in Electrical Engineering or Computer Science; experience in SCADA systems preferred.
  • Other info: Be part of a driven team focused on achieving lofty goals and continuous improvement.

The predicted salary is between 36000 - 60000 £ per year.

Elutions is a global Enterprise Artificial Intelligence & Automation company, with a rich history in SCADA Enterprise software, empowering our clients to drive continuous efficiency, cost and quality improvements through our Maestro software ecosystem. As the global leader in our industry, we are constantly on the lookout for go-getters, people who aren’t afraid to work hard, but have fun at the same time. Those who join our team aren’t just bright, they are eager to develop and hone their skills every day, all while making a significant difference in the world.

This position requires a blend of technical engineering knowledge (Electrical/Comp Sci degree, PLC/SCADA systems) and strong commercial skills (relationship building, negotiating, achieving revenue targets, etc.) to execute complex automation solutions, involving client consultation, solution design, technical presentations, which would include the need to travel, focusing on sectors such as water and electric utilities, manufacturing, Oil & Gas and Chemicals.

Key responsibilities include, but would not be limited to:

  • Client Engagement: Build and maintain client relationships, acting as the primary technical link between sales and SCADA specialists.
  • Sales & Strategy: Develop sales strategies, meet targets, and present complex technical solutions to diverse audiences.
  • Technical Consultation: Understand customer requirements, configure appropriate SCADA systems, and estimate project costs.
  • Collaboration: Work with sales, operations, and engineering teams for project implementation and handovers.
  • Technical Support: Provide technical support, troubleshoot issues, and assist with commissioning.
  • Market Knowledge: Stay updated on emerging SCADA technologies and industry trends.

You will need to be a self-starter, driven and well organized. An experienced sales representative and skilled networker with a consultative approach to new business. You want to grow and be part of our team with lofty goals, reporting into and working alongside our senior leadership team to deliver. You will be responsible for all aspects of the sales process by sourcing and qualifying Executive level leads all the way through to the close.

Required Skills & Qualifications

  • Education: A degree in Electrical Engineering, Computer Science, or a related field is advantageous, but experience will be taken into account.
  • Experience: Proven background in industrial automation, SCADA systems, and PLC programming (e.g., Rockwell, Siemens etc.).
  • Technical Skills: Proficiency in SCADA software, networking, communication protocols (Modbus, DNP, OPC), and potentially programming languages (VBA, Python).
  • Sales Skills: Excellent negotiation, communication, and interpersonal skills.
  • Soft Skills: Strong problem-solving, analytical skills, adaptability, and ability to work independently or in a team.
  • Tools: Familiarity with CRM software (Salesforce, etc.).

Ideal Candidate Profile

  • Possesses a strong technical foundation but can translate it into business value.
  • English & French language skills.
  • Energetic, personable, and highly customer-focused.
  • Willing to travel for client meetings and project support.

Business Development and Client Support Manager in London employer: Elutions

Elutions is an exceptional employer that fosters a dynamic and collaborative work culture, where innovation meets fun. As a global leader in Enterprise Artificial Intelligence & Automation, we offer our employees unparalleled opportunities for professional growth and development, alongside competitive benefits. Join us in making a significant impact across various industries while working with a passionate team dedicated to excellence.
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Contact Detail:

Elutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Development and Client Support Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, be ready to discuss your technical knowledge and how it can benefit their business. Prepare a few examples of past successes to illustrate your points.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Elutions, and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land a job.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from motivated candidates. It shows us you’re serious about joining our team and makes it easier for us to spot your enthusiasm and fit for the role.

We think you need these skills to ace Business Development and Client Support Manager in London

Electrical Engineering
Computer Science
SCADA Systems
PLC Programming
Technical Consultation
Sales Strategies
Client Relationship Management
Negotiation Skills
Communication Skills
Problem-Solving Skills
Analytical Skills
Adaptability
CRM Software Proficiency
Networking Protocols (Modbus, DNP, OPC)
Programming Languages (VBA, Python)

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're not just looking for a job, but that you're genuinely excited about joining our team and making a difference in the world.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background in technical engineering or sales can contribute to our mission at Elutions!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Business Development and Client Support Manager role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the hiring process!

How to prepare for a job interview at Elutions

✨Know Your Tech Inside Out

Make sure you brush up on your technical knowledge, especially around SCADA systems and PLC programming. Be ready to discuss how these technologies can solve client problems and improve efficiency. This will show that you not only understand the tech but can also translate it into business value.

✨Master the Art of Relationship Building

Since this role is all about client engagement, think of examples from your past where you've successfully built and maintained relationships. Prepare to share how you’ve navigated challenging conversations or negotiations, as this will highlight your interpersonal skills and ability to connect with clients.

✨Showcase Your Problem-Solving Skills

Be prepared to discuss specific challenges you've faced in previous roles and how you tackled them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical skills and adaptability, which are crucial for this position.

✨Stay Updated on Industry Trends

Research the latest trends in SCADA technology and automation. Being able to discuss recent developments or innovations during your interview will show your enthusiasm for the industry and your commitment to staying informed, making you a more attractive candidate.

Business Development and Client Support Manager in London
Elutions
Location: London

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