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For Companies At a Glance
- Tasks: Manage two residential buildings, ensuring top-notch facilities and resident satisfaction.
- Company: Join one of London's premier residential developers in a prestigious area.
- Benefits: Enjoy a £60,000 salary, bonuses, generous pension, and flexible holiday options.
- Why this job: Be part of a dynamic team, enhancing community living while developing your management skills.
- Qualifications: ARLA Level 3 or TPI qualifications preferred; experience in building management is essential.
- Other info: Opportunity to work closely with a dedicated Estates Management Team.
The predicted salary is between 48000 - 72000 £ per year.
We are recruiting on behalf of our client for a Residential Building Manager. The ideal candidate must have previous experience working within the Residential sector. This is an amazing opportunity to work directly for one of London’s finest residential developers. The apartments are located in a prestigious area of London. The role will be to manage 2 buildings for our client, and you will be responsible for the supervision of staff, contractors, cleaners and front-of-house team members. Your role will oversee residents and ensure the effective and efficient property management of the building.
Salary: £60,000 + bonus
Benefits:
- Generous pension scheme
- Cycle to work scheme
- Childcare voucher scheme
- Life assurance scheme
- Holiday flex scheme
- Season ticket travel loan
- Company rewards
- Private dental & healthcare
Main Responsibilities:
- Overseeing the facilities management of the 2 new residential buildings, ensuring they are well maintained, compliant, and operated efficiently.
- Direct liaison and communication (ensuring exceptional levels of customer service) with residents.
- Attend regular residents meetings to keep them informed on all aspects of management.
- Maintain excellent landlord/tenant relationships and ensure that all services are maintained to the highest standard as required by the respective leases.
- Ensure good tenant communications on all issues relating to day-to-day operation of the building and facilities provided.
- Experience in budget management. Understanding of legislative requirements within affordable housing.
- Work alongside the Facilities Manager, Concierge Manager and Cleaning Staff including recruitment, training, control of rotas and monitoring of ongoing performance.
- Oversee pay, benefits and disciplinary and grievance including night attendance on a regular basis for contact and audit of staff on unsocial shift patterns.
- Effective cost and control review of expenditure and accounts, including setting of service charges and presenting accounts and monthly budget reviews.
- Maintain good relationships with the general public exposed to or using the facilities provided by the internal and external building.
- Set the scope and specifications for the cleaning requirements and ensure that the required standards are maintained through audits and SLAs.
- Liaise with the Fire Safety & Environment Manager and the Building Services Manager to ensure that procedures are implemented in accordance with the appropriate requirements.
Essential:
- Level 3 ARLA Qualification or TPI Level 2, 3, 4 highly desirable.
- Experience in Building Management and leading a team.
- Friendly telephone manner.
- An understanding of the Build to Rent market.
- Working knowledge of Health & Safety legislation, including the Building Safety Act 2022.
- Best practice facilities management experience, including performance management, quality assurance technique.
- IOSH Managing Safely and NEBOSH General Certificate are desirable.
- Experience in financial and budgetary control/management.
- Ability to manage multiple complex projects and write concise comprehensive reports.
- Working knowledge of Health and Safety to include COSHH and RIDDOR and carrying out risk assessments.
- Able to build a rapport and to maintain objectivity when dealing with residents and to maintain a courteous and professional attitude in all situations.
Please note that if you apply for this vacancy then you have given permission under Data Protection (GDPR) for us to share selected details with our clients for their related vacancies.
Residential Building Manager employer: Elton Recruitment
Contact Detail:
Elton Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Building Manager
✨Tip Number 1
Familiarise yourself with the specific residential sector in London, especially the Build to Rent market. Understanding the nuances of this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your experience in budget management and financial control. Be ready to share specific examples of how you've successfully managed budgets in previous roles, as this is a key responsibility in the job.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've effectively managed teams in the past. Highlight your ability to maintain good relationships with staff and residents alike, as this is crucial for the role.
We think you need these skills to ace Residential Building Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential building management. Focus on your previous roles, especially those involving team leadership, budget management, and customer service.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Emphasise your experience with facilities management, tenant relations, and compliance with health and safety legislation.
Highlight Relevant Qualifications: Clearly list any qualifications such as ARLA or TPI certifications, as well as any health and safety training like IOSH or NEBOSH. This will demonstrate your commitment to professional standards in building management.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with residents and managed relationships. This is crucial for the role, so make sure to illustrate your friendly and professional approach.
How to prepare for a job interview at Elton Recruitment
✨Showcase Your Experience
Make sure to highlight your previous experience in residential building management. Be prepared to discuss specific examples of how you've successfully managed teams, handled budgets, and maintained high standards of service.
✨Demonstrate Customer Service Skills
Since the role involves direct communication with residents, emphasise your ability to provide exceptional customer service. Share instances where you resolved conflicts or improved tenant satisfaction.
✨Understand Relevant Legislation
Familiarise yourself with health and safety legislation, particularly the Building Safety Act 2022. Being able to discuss these regulations confidently will show that you are well-prepared for the responsibilities of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in managing the buildings and how you would address them effectively.
